Provision record
OpenAI · OpenAI Terms of Use · View original document ↗

Payments Are Non-Refundable Except by Law

Common · 173 of 343 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Target

If you are not satisfied with your purchase of items sold by a Target Plus Partner, you may return it to a Target Store or by mail in accordance with the Target Plus Partner's Return Policy.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.

Excerpt from OpenAI's Terms of Use

Provision details

Document information
Document
OpenAI Terms of Use
Entity
OpenAI
Date stated by the document
Jan. 1, 2026
As printed in OpenAI’s text (version CA-V-007346), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 7, 2026
Text quoted from version
CA-V-007346, captured Oct. 5, 2026
Record ID
CA-P-078712
Document ID
CA-D-000009
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007346)
01c3b7047514580f0ab51670c70872c0998bed109144843b2a397d5c757ca918
Analysis generated
October 7, 2026 01:48 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007346, captured Oct. 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Terms of Use
Record ID: CA-P-078712
Version: CA-V-007346
Captured: 2026-10-05 23:42:50 UTC
SHA-256: 01c3b7047514580f…
URL: https://conductatlas.com/platform/openai/openai-terms-of-use/provision/CA-P-078712/payments-are-non-refundable-except-by-law/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does OpenAI's Payments Are Non-Refundable Except by Law clause do?

The clause states: “Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.