Provision record
OpenAI · OpenAI Sub-Processor List · View original document ↗

Accenture content moderation customer support processing

High severity Medium confidence Explicit document language Common · 288 of 352 platforms

Key Facts

Who does OpenAI share customer data with for moderation of content as part of Customer support?
OpenAI shares customer data with Accenture International Limited for moderation of content as part of Customer support for the API, ChatGPT Business, ChatGPT Enterprise, and Edu services, with processing in the United States, Canada, and Philippines.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customer data is transferred to a third-party sub-processor across three countries for moderation purposes, expanding the geographic and organizational footprint of data handling.

Interpretive note: The excerpt lists multiple service lines and functions. The canonical claim captures the primary proposition. The full scope of Accenture's role across all listed services cannot be fully confirmed from the minimal excerpt.

Consumer impact (what this means for users)

Your content may be processed by Accenture in the United States, Canada, or Philippines for moderation and customer support purposes.

How other platforms handle this

Zoom Medium

Perplexity may process the following data if AI features are enabled: Customer Content and context

Squarespace Medium

Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).

Tinder Medium

we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Accenture International Limited ... United States Canada Philippines Customer support API & ChatGPT Business: Moderation of content

Excerpt from OpenAI's Sub-Processor List

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
OpenAI Sub-Processor List
Entity
OpenAI
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-069970
Document ID
CA-D-00928
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a031cf75d704b4e3de0cedb3ff0a622f189068f774fcde7f6f76c2a0b6251ac3
Analysis generated
July 6, 2026 23:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Sub-Processor List
Record ID: CA-P-069970
Captured: 2026-07-06 23:01:36 UTC
SHA-256: a031cf75d704b4e3…
URL: https://conductatlas.com/platform/openai/openai-sub-processor-list/provision/CA-P-069970/accenture-content-moderation-customer-support-processing/
Accessed: Aug. 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Accenture content moderation customer support processing clause do?

Customer data is transferred to a third-party sub-processor across three countries for moderation purposes, expanding the geographic and organizational footprint of data handling.

How does this clause affect you?

Your content may be processed by Accenture in the United States, Canada, or Philippines for moderation and customer support purposes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.