Provision record
OpenAI · OpenAI Service Terms · View original document ↗

Service Terms Control Over Agreement

High severity Explicit document language Common · 297 of 352 platforms
Stay ahead of the changes
Track OpenAI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 2, 2026

The updated terms establish new licensing provisions for customers who download and install software components (Licensed Materials) on their own systems. Under the revised terms, OpenAI grants a limited, non-exclusive, non-transferable license to install and use Licensed Materials solely in connection with the Services, but customers may not modify, redistribute, or sublicense the materials. Upon termination of service, customers must permanently delete the Licensed Materials. Additionally, OpenAI introduced a new ChatGPT Sites feature for creating and publishing websites, with use governed by separate ChatGPT Sites Terms. You can review the ChatGPT Sites Terms via the referenced link to understand specific conditions for website creation and maintenance.

View change record →

How other platforms handle this

Netflix Medium

In the event of any conflict between these Terms of Use and information provided by Customer Service or other portions of our websites, these Terms of Use will control.

Datadog Medium

In the event any information posted on the Site from time to time conflicts with any provision of these Terms, the applicable provision of these Terms shall control.

ActiveCampaign Medium

These Terms constitute the entire agreement between you and ActiveCampaign relating to your access to and use of our Services. Any additional or different terms proposed by you in any purchase order, request for proposal or other document are hereby objected to...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If there is a conflict between the Service Terms and your Agreement, the Service Terms will control.

Excerpt from OpenAI's Service Terms

Provision details

Document information
Document
OpenAI Service Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-064334
Document ID
CA-D-00754
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
244630cbe4a38d90d21eac1b7bc2a6ab3d1c52e5724e9b685d092817b2e62431
Analysis generated
July 9, 2026 03:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Service Terms
Record ID: CA-P-064334
Captured: 2026-07-09 03:43:28 UTC
SHA-256: 244630cbe4a38d90…
URL: https://conductatlas.com/platform/openai/openai-service-terms/provision/CA-P-064334/service-terms-control-over-agreement/
Accessed: Aug. 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does OpenAI's Service Terms Control Over Agreement clause do?

The clause states: “If there is a conflict between the Service Terms and your Agreement, the Service Terms will control.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.