Provision record
OpenAI · OpenAI Data Processing Addendum · View original document ↗

Customer audit rights limited to once per year

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms

Key Facts

At whose expense are customer audits conducted?
OpenAI limits customer audit rights to no more than once per year, conducted at Customer's sole expense.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The annual frequency cap and cost allocation to the Customer constrain the Customer's practical ability to verify OpenAI's data processing practices.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1255 other provisions on other platforms.

Consumer impact (what this means for users)

Customers are permitted to audit or inspect OpenAI's practices at most once per year and must pay all associated costs themselves.

How other platforms handle this

Egnyte Medium

If you have concerns regarding your personal information that we process on behalf of a business or trial customer, please direct your concerns to that customer.

Checkout.com Medium

Checkout.com ensures that your money is safe by complying with the safeguarding requirements under the payments and e-money regulations. We do this by holding our customers' money separately from Checkout.com's own funds.

Skillshare Medium

by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
allow for and contribute to audits or inspections by, or on behalf of, Customer at Customer's sole expense...occur no more than once per year.

Excerpt from OpenAI's Data Processing Addendum

Provision details

Document information
Document
OpenAI Data Processing Addendum
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-061499
Document ID
CA-D-00757
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3a1b6bc316e690b84874f1ab6de51ac037a8084441b88c58ba8dec245e06e17d
Analysis generated
July 9, 2026 03:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Data Processing Addendum
Record ID: CA-P-061499
Captured: 2026-07-09 03:35:12 UTC
SHA-256: 3a1b6bc316e690b8…
URL: https://conductatlas.com/platform/openai/openai-data-processing-addendum/provision/CA-P-061499/customer-audit-rights-limited-to-once-per-year/
Accessed: Aug. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's Customer audit rights limited to once per year clause do?

The annual frequency cap and cost allocation to the Customer constrain the Customer's practical ability to verify OpenAI's data processing practices.

How does this clause affect you?

Customers are permitted to audit or inspect OpenAI's practices at most once per year and must pay all associated costs themselves.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.