This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operationalizes CCPA service provider compliance by defining enforceable boundaries on data use, retention, and disclosure. It establishes that OpenAI may not repurpose customer data for commercial objectives beyond service delivery or extend data access beyond the contractual relationship.
Under this provision, OpenAI is restricted from using customer personal data for purposes beyond service performance, prohibited from selling or sharing such data, and required to contain data access within the defined business relationship. This limits the scope of permissible data handling activities OpenAI may conduct.
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"OpenAI will not: (a) sell or share Customer Personal Data; (b) retain, use, or disclose Customer Personal Data for any purpose other than for the specific purpose of performing the Services, including retaining, using, or disclosing the Customer Personal Data for a commercial purpose other than providing the Services; or (c) retain, use, or disclose the Customer Personal Data outside of the direct business relationship between OpenAI and Customer.— Excerpt from OpenAI's OpenAI Data Processing Addendum
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The clause operationalizes CCPA service provider compliance by defining enforceable boundaries on data use, retention, and disclosure. It establishes that OpenAI may not repurpose customer data for commercial objectives beyond service delivery or extend data access beyond the contractual relationship.
Under this provision, OpenAI is restricted from using customer personal data for purposes beyond service performance, prohibited from selling or sharing such data, and required to contain data access within the defined business relationship. This limits the scope of permissible data handling activities OpenAI may conduct.
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