Provision record
OpenAI · OpenAI Business Terms · View original document ↗

No Use of Customer Content for Training

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Section 4.2 establishes that OpenAI's default position under this business agreement is to not use Customer Content, including inputs and outputs, to train or improve its models, unless Customer explicitly provides separate consent to such use.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes an opt-in structure for model training use of Customer Content, meaning OpenAI may not use business customer data for training purposes under the baseline agreement terms without affirmative Customer consent.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement establishes that Customer Content will not be used by OpenAI for model development or improvement by default. Any such use requires Customer's explicit agreement, creating an affirmative consent requirement rather than an opt-out mechanism.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
OpenAI will only use Customer Content as necessary to provide Customer with the Services, comply with applicable law, enforce the OpenAI Policies, and prevent abuse. OpenAI will not use Customer Content to develop or improve the Services, unless Customer explicitly agrees to such use.

Excerpt from OpenAI's Business Terms

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013681
Document ID
CA-D-00755
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d94c426a41263f7d81583f26a9f1dc6ca88a070174a55e9238c4e7d25a8f6604
Analysis generated
July 9, 2026 03:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-013681
Captured: 2026-07-09 03:44:03 UTC
SHA-256: d94c426a41263f7d…
URL: https://conductatlas.com/platform/openai/openai-business-terms/provision/CA-P-013681/no-use-of-customer-content-for-training/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's No Use of Customer Content for Training clause do?

This provision establishes an opt-in structure for model training use of Customer Content, meaning OpenAI may not use business customer data for training purposes under the baseline agreement terms without affirmative Customer consent.

How does this clause affect you?

The agreement establishes that Customer Content will not be used by OpenAI for model development or improvement by default. Any such use requires Customer's explicit agreement, creating an affirmative consent requirement rather than an opt-out mechanism.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.