Section 9.3 grants OpenAI an unrestricted, royalty-free right to use any feedback Customer provides about the Services, with no limitation on how that feedback may be used or exploited.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision grants OpenAI an unlimited license to use Customer-provided feedback, including for product development and improvement purposes, without any compensation obligation or usage restriction.
The agreement grants OpenAI the right to use and exploit any feedback Customer submits about the Services without restriction or compensation. This is a separate and broader grant than the no-training default in Section 4.2, as it covers feedback rather than Customer Content.
Cross-platform context
See how other platforms handle Feedback License Grant and similar clauses.
Compare across platforms →"If Customer provides Feedback, Customer grants OpenAI the right to use and exploit Feedback without restriction or compensation.Excerpt from OpenAI's Business Terms
1.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision grants OpenAI an unlimited license to use Customer-provided feedback, including for product development and improvement purposes, without any compensation obligation or usage restriction.
The agreement grants OpenAI the right to use and exploit any feedback Customer submits about the Services without restriction or compensation. This is a separate and broader grant than the no-training default in Section 4.2, as it covers feedback rather than Customer Content.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.