Provision record
OneLogin · OneLogin Terms of Service · View original document ↗

Service billed monthly in advance non-refundable

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

How does OneLogin bill the Service?
“The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused...”
Version CA-V-006369, captured Sept. 3, 2026 · live source ↗
Our reading, not the document’s words
OneLogin bills the Service in advance on a monthly basis and the fees are non-refundable, with no refunds or credits for partial months, upgrade or downgrade changes, or unused months.
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This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users cannot recover any portion of fees paid, regardless of how much of the billing period they actually use the Service or whether they change plans.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Fees paid for the Service are non-refundable; you will not receive refunds or credits for partial months, plan upgrades or downgrades, or unused months.

How other platforms handle this

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Teachable

Creators on monthly paid Teachable subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for a paid plan, or upgrading to a higher priced plan.

Canva

If you're on a paid subscription and Canva discontinues the Service you're using during your subscription, Canva will migrate or make available to you a substantially similar service provided by Canva (if available) and if it’s unable to do so, Canva will provide you a pro-rata refund of fees prepai...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused...

Excerpt from OneLogin's Terms of Service

Provision details

Document information
Document
OneLogin Terms of Service
Entity
OneLogin
Date stated by the document
May 7, 2015
As printed in OneLogin’s text (version CA-V-006369), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
June 2, 2026
Text quoted from version
CA-V-006369, captured Sept. 3, 2026
Record ID
CA-P-072940
Document ID
CA-D-000693
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006369)
7d6950726840f27c98df21453c68f06a5eb849f79a499f7e1b969b6f718c7cfb
Analysis generated
July 12, 2026 15:54 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006369, captured Sept. 3, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OneLogin
Document: OneLogin Terms of Service
Record ID: CA-P-072940
Version: CA-V-006369
Captured: 2026-09-03 01:23:41 UTC
SHA-256: 7d6950726840f27c…
URL: https://conductatlas.com/platform/onelogin/onelogin-terms-of-service/provision/CA-P-072940/service-billed-monthly-in-advance-non-refundable/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does OneLogin's Service billed monthly in advance non-refundable clause do?

Users cannot recover any portion of fees paid, regardless of how much of the billing period they actually use the Service or whether they change plans.

How does this clause affect you?

Fees paid for the Service are non-refundable; you will not receive refunds or credits for partial months, plan upgrades or downgrades, or unused months.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with OneLogin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OneLogin.