OneLogin updated its privacy policy on May 6, 2026 to disclose new data collection and processing practices around recorded communications. The policy now states that calls may be recorded with consent to optimize interactions and improve processes, and that OneLogin uses AI to analyze call transcripts, chat conversations, and sales emails to extract follow-up tasks, summarize interactions, perform sales analytics, and forecast next steps. The updated language also clarifies that recorded call data will be saved and used in future interactions, and it specifies new communication channels (email, text, telephone, chat) as points where personal data collection occurs.
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