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Interpretive note: Enforceability of the as-is disclaimer may be limited for consumer users in the EU and UK, where statutory warranty rights cannot be fully waived by contract.
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"THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.— Excerpt from Okta's Okta Terms of Service
(1) REGULATORY LANDSCAPE: Warranty disclaimers in consumer contracts may be limited by the Magnuson-Moss Warranty Act in the U.S. and by consumer protection directives in the EU, particularly where the disclaimer would deprive consumers of statutory rights. The FTC monitors warranty disclosures for compliance with consumer protection standards. For EU users, the Consumer Rights Directive may impose minimum guarantees that override contractual disclaimers. (2) GOVERNANCE EXPOSURE: Low for enterprise users operating under separate product agreements; Medium for consumer users in the EU and UK where statutory warranty rights may not be waivable by contract. (3) JURISDICTION FLAGS: The EU Consumer Rights Directive and UK Consumer Rights Act impose implied terms and guarantees in consumer contracts that may limit the enforceability of broad as-is disclaimers against consumer users in those jurisdictions. (4) CONTRACT AND VENDOR IMPLICATIONS: B2B procurement teams should confirm that product-specific subscription agreements include appropriate service level and uptime warranties, as this public ToS disclaimer makes clear that no such commitments apply to the public website. (5) COMPLIANCE CONSIDERATIONS: Organizations in regulated industries that rely on Okta's public technical documentation for compliance purposes should seek formal written confirmation of accuracy and currency from Okta, rather than relying on website content subject to this disclaimer.
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This means if you rely on information or tools on Okta's website and they turn out to be inaccurate or unavailable, Okta has disclaimed any legal obligation to compensate you.
Users have no warranty protections for Okta's website content or availability, meaning any reliance on website information for business or technical decisions is at the user's own risk.
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