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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This is Okta's Terms of Service for its public website, setting the rules for anyone who visits okta.com or uses its online resources. The most important thing to know is that Okta can change or shut down its website content and services at any time without notice, and its liability to you for any problems is limited to direct damages only. If you are a business customer using Okta's identity and access management products, your relationship is likely governed by a separate enterprise agreement, not this document.
This document governs use of Okta's website and online services, establishing the legal basis for the relationship between Okta, Inc. and visitors or users who access okta.com and related properties. The agreement states that users may not reproduce, distribute, or create derivative works from Okta's content without written permission, and the terms authorize Okta to modify or discontinue services at any time without notice or liability. Notably, the terms include a limitation of liability capping Okta's exposure to direct damages only and excluding consequential, incidental, and punitive damages, which is standard in enterprise software but may be broader in application than some consumer-facing equivalents; the agreement also asserts that Okta's failure to exercise a right does not constitute a waiver. The document's primary engagement with regulatory frameworks is indirect, as its subject matter touches on consumer protection law under the FTC Act and, for EU and California users, GDPR and CCPA respectively, though the terms do not explicitly address these frameworks in detail. Compliance teams should note that the governing law clause designates California as the applicable jurisdiction, which creates heightened exposure under California consumer protection statutes.
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