Provision record
Okta · Okta Privacy Policy · View original document ↗

Customer controls data submitted to service

High severity High confidence Explicit document language Common · 265 of 352 platforms

Key Facts

Who controls whether they provide individuals with an account or other access to the Okta identity cloud service through their subscription?
Okta's customers, not Okta, control whether they provide individuals with an account or other access to the Okta identity cloud service through their subscription.
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This analysis describes what Okta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This allocation of control means Okta does not determine individual users' access; accountability for provisioning lies with the Okta customer organization.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1897 other provisions on other platforms.

Consumer impact (what this means for users)

Readers' access to the Okta identity cloud service is controlled by the Okta customer organization, not by Okta itself.

How other platforms handle this

Perplexity AI Medium

Customer shall promptly notify Perplexity if Customer becomes aware of any unauthorized access to, or use of, an Authorized User's account.

Ring Medium

You choose who to share your Ring account with, and have control over which devices they can access. You can remove any shared user at any time.

RapidAPI Medium

You agree to (a) provide accurate, current, and complete information as may be prompted by the registration forms via the Site ("Registration Data")...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Each of our customers (each an "Okta customer"), not Okta, controls whether they provide you with an account or other access to the Okta identity cloud service through their subscription

Excerpt from Okta's Privacy Policy

Applicable regulations

CFAA
United States Federal
DMA
European Union

Provision details

Document information
Document
Okta Privacy Policy
Entity
Okta
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-056639
Document ID
CA-D-00690
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2c41898c161e33c56a4d696c23462f40793f348428c982d661e3c8a2a0ceec19
Analysis generated
May 10, 2026 08:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Okta
Document: Okta Privacy Policy
Record ID: CA-P-056639
Captured: 2026-05-10 08:45:28 UTC
SHA-256: 2c41898c161e33c5…
URL: https://conductatlas.com/platform/okta/okta-privacy-policy/provision/CA-P-056639/customer-controls-data-submitted-to-service/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Okta's Customer controls data submitted to service clause do?

This allocation of control means Okta does not determine individual users' access; accountability for provisioning lies with the Okta customer organization.

How does this clause affect you?

Readers' access to the Okta identity cloud service is controlled by the Okta customer organization, not by Okta itself.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Okta?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Okta.