Noom · Noom Terms of Service

Mandatory Arbitration Clause

High severity
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Why it matters

This strips you of the right to sue Noom in a public court and prevents you from joining other affected consumers in a class action, which is often the only practical way to hold a company accountable for small-dollar harms.

Consumer impact

Noom's terms significantly limit your legal rights by requiring individual arbitration and prohibiting class action lawsuits, meaning disputes must be handled privately rather than in court. Subscription plans auto-renew and charges may be difficult to reverse, posing financial risk if you forget to cancel. You can opt out of the arbitration clause by sending a written notice to Noom within 30 days of first accepting the terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written notice to Noom at legal@noom.com within 30 days of first accepting the Terms stating that you wish to opt out of the arbitration agreement. Include your full name and account email address.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices including mandatory arbitration clauses that may harm consumers' ability to seek redress.
    File a complaint →

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Document last updated
March 24, 2026
Tracking information
First tracked
March 24, 2026
Last verified
March 24, 2026
Record ID
CA-P-001834
Document ID
CA-D-00396
Evidence Provenance
Source URL
Wayback Machine
SHA-256
55e53285fb9717e0183a39c06cc2f82427423dc2397c504a6b2abc7083a1b053
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Noom | Document: Noom Terms of Service | Record: CA-P-001834
Captured: 2026-03-24 07:40:48 UTC | SHA-256: 55e53285fb9717e0…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/mandatory-arbitration-clause/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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