Provision record
Netflix · Netflix Terms of Use · View original document ↗

Device Issues Directed to Manufacturer

Common · 280 of 343 platforms
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This analysis describes what Netflix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Credit Karma

YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING ANY COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH OUR SERVICES), OR THE LOSS OF DATA THAT MAY RESULT FROM THE USE OF OUR SERVICES

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you agree to look solely to the entity that manufactured and/or sold you the Netflix supported device for any issues related to the device and its compatibility with the Netflix service.

Excerpt from Netflix's Terms of Use

Provision details

Document information
Document
Netflix Terms of Use
Entity
Netflix
Date stated by the document
April 10, 2026
As printed in Netflix’s text (version CA-V-001853), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-001853, captured April 19, 2026
Record ID
CA-P-019264
Document ID
CA-D-000038
Evidence Provenance
Source URL
https://help.netflix.com/legal/termsofuse
Wayback Machine
View archived versions →
Extracted-text SHA-256 (version CA-V-001853)
a53b1e4925d5870cf6d91e66c0e98e02f761711311321108d5f1a9fabeeb5480
Analysis generated
May 12, 2026 08:03 UTC
Methodology
analyze_document-v2-grounded.3
Evidence
✓ Excerpt found in version CA-V-001853, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Netflix
Document: Netflix Terms of Use
Record ID: CA-P-019264
Version: CA-V-001853
Captured: 2026-04-19 06:03:50 UTC
SHA-256: a53b1e4925d5870c…
URL: https://conductatlas.com/platform/netflix/netflix-terms-of-use/provision/CA-P-019264/device-issues-directed-to-manufacturer/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories
Liability limitation

Other risks in this policy

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Frequently Asked Questions

What does Netflix's Device Issues Directed to Manufacturer clause do?

The clause states: “you agree to look solely to the entity that manufactured and/or sold you the Netflix supported device for any issues related to the device and its compatibility with the Netflix service.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Netflix?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Netflix.