This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The non-refundable default means Customer cannot recover fees already paid if service is cancelled or terminated, subject only to the exceptions in section 3.2.
Interpretive note: The content of section 3.2 exceptions is not available in the excerpt; those exceptions may materially limit the practical scope of the non-refundable rule.
Fees you pay are not refundable unless you qualify for an exception described in section 3.2.
How other platforms handle this
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"Fees are not refundable, except as described in section 3.2 below.Excerpt from Modal's Terms of Service
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The non-refundable default means Customer cannot recover fees already paid if service is cancelled or terminated, subject only to the exceptions in section 3.2.
Fees you pay are not refundable unless you qualify for an exception described in section 3.2.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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