Modal · Modal Terms of Service · View original document ↗

Customer Indemnifies Modal for Customer Data Claims

High severity Medium confidence Explicitdocumentlanguage Common · 226 of 352 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customer bears the financial and legal burden of third-party intellectual property claims that are connected to Customer Data, shielding Modal from that exposure.

Interpretive note: The excerpt's reference to 'alleged infringement ... related to Customer Data' is not fully quoted in the provided text; the ellipsis obscures the precise scope of covered infringement types. Confidence is medium because the full triggering condition is not visible.

Consumer impact (what this means for users)

If a third party brings an infringement claim related to your Customer Data against Modal or its affiliates, suppliers, or licensors, you are required to defend them and cover resulting costs.

How other platforms handle this

Synthesia Medium

Customer must provide us with prompt written notice of any Claim Against Customer and allow us the right to assume the exclusive defense and control...

DeepL Medium

DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.

Whatnot Medium

You agree to indemnify, defend, and hold Whatnot harmless from and against any claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of any representation or warranty in these Terms; (b) any claim that yo...

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend, indemnify, and hold Modal, its affiliates, suppliers and licensors harmless ... from and against any claims ... arising out of or relating to any third party claim with respect to alleged infringement ... related to Customer Data.

— Excerpt from Modal's Modal Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072500
Document ID
CA-D-00653
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9219da6a1104c63949083312fffeff667018578ffeda6aeafa21b9e7840ecd3
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072500
Captured: 2026-07-12 17:44:03 UTC
SHA-256: f9219da6a1104c63…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072500/customer-indemnifies-modal-for-customer-data-claims/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Modal's Customer Indemnifies Modal for Customer Data Claims clause do?

Customer bears the financial and legal burden of third-party intellectual property claims that are connected to Customer Data, shielding Modal from that exposure.

How does this clause affect you?

If a third party brings an infringement claim related to your Customer Data against Modal or its affiliates, suppliers, or licensors, you are required to defend them and cover resulting costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 226 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.