Provision record
Modal · Modal Terms of Service · View original document ↗

Customer Indemnifies Modal for Customer Data Claims

Medium confidence Common · 224 of 343 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Customer bears the financial and legal burden of third-party intellectual property claims that are connected to Customer Data, shielding Modal from that exposure.

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Interpretive note: The excerpt's reference to 'alleged infringement ... related to Customer Data' is not fully quoted in the provided text; the ellipsis obscures the precise scope of covered infringement types. Confidence is medium because the full triggering condition is not visible.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If a third party brings an infringement claim related to your Customer Data against Modal or its affiliates, suppliers, or licensors, you are required to defend them and cover resulting costs.

How other platforms handle this

Smartsheet

Smartsheet has no obligation or liability under this Section 7.1 to the extent any Claim Against Customer arises from...Smartsheet's compliance with designs, specifications, or instructions provided in writing by Customer if such infringement would not have occurred but for such designs, specificati...

Hilton

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Ramp

Ramp will have sole control and authority to defend the claim, provided (i) Company may participate in the defense and settlement of the claim with counsel of its own choosing at its own expense.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend, indemnify, and hold Modal, its affiliates, suppliers and licensors harmless ... from and against any claims ... arising out of or relating to any third party claim with respect to alleged infringement ... related to Customer Data.

Excerpt from Modal's Terms of Service

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-007313, captured Oct. 2, 2026
Record ID
CA-P-072500
Document ID
CA-D-000653
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007313)
46c9ae7a96ee9d43e97e52620dc318f0d3c1a23dda3f43b4dc096f209c239899
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007313, captured Oct. 2, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007545, captured Oct. 15, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072500
Version: CA-V-007313
Captured: 2026-10-02 01:18:01 UTC
SHA-256: 46c9ae7a96ee9d43…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072500/customer-indemnifies-modal-for-customer-data-claims/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Modal's Customer Indemnifies Modal for Customer Data Claims clause do?

Customer bears the financial and legal burden of third-party intellectual property claims that are connected to Customer Data, shielding Modal from that exposure.

How does this clause affect you?

If a third party brings an infringement claim related to your Customer Data against Modal or its affiliates, suppliers, or licensors, you are required to defend them and cover resulting costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.