Provision record
Mistral AI · Mistral AI Commercial Terms · View original document ↗

Customer solely responsible for all account activities

High severity High confidence Explicit document language Common · 265 of 352 platforms

Key Facts

Who is solely responsible for activities conducted through the Customer Account?
Mistral AI holds the Customer solely responsible for any activities conducted through or under its Customer Account (including End User Accounts), in connection with Customer Infrastructure, or in connection with Customer Offerings.
Is the Customer solely responsible for activities in connection with Customer Infrastructure?
Mistral AI holds the Customer solely responsible for any activities conducted through or under its Customer Account (including End User Accounts), in connection with Customer Infrastructure, or in connection with Customer Offerings.
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Customer cannot shift liability for account or infrastructure activity to Mistral AI or to End Users; sole responsibility rests with the Customer.

Recent Activity

This document changed recently

Medium Aug 8, 2026

The updated terms redefine when Mistral AI will use customer data and outputs for AI model training. Previously, the terms distinguished between free tiers (where training was opt-out) and Labs Models (where training always occurred). The revised language consolidates experimental models as 'Labs or Preview Models' and explicitly states that training opt-out preferences applied to other products do not carry over to these experimental models. Additionally, the terms now specify that customer data includes 'access to data' and 'coding environment,' expanding what qualifies as trainable material. The liability cap was narrowed to remove the carve-out protecting confidentiality breach claims, meaning liability limits apply more broadly. You can review which Mistral products are set to opt-in versus opt-out by default and avoid Labs or Preview Models if you do not want your data used for training.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1897 other provisions on other platforms.

Consumer impact (what this means for users)

The Customer bears full responsibility for all actions taken under its account—including by End Users—and for activity tied to its own infrastructure and offerings.

How other platforms handle this

ClickUp Medium

You are responsible for maintaining the secrecy of your unique password and account information at all times.

Plaid Medium

If Client enables any third parties as Permitted Users, Client (and not Plaid) remains solely responsible for its relationships with such third parties and for any related billing matters, technical support, or disputes

AT&T Medium

You are responsible for maintaining the confidentiality of the password and account, and you are fully responsible for all activities that occur under your password or account identification.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer is solely responsible for any activities conducted (a) through or under its Customer Account (including End User Accounts), (b) in connection with Customer Infrastructure, or (c) in connection with Customer Offerings.

Excerpt from Mistral AI's Commercial Terms

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Mistral AI Commercial Terms
Entity
Mistral AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-060642
Document ID
CA-D-00769
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
443e14ee3ad0734942b2e9a158842131d439c00655d6e3397877b617167aba39
Analysis generated
May 11, 2026 12:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Commercial Terms
Record ID: CA-P-060642
Captured: 2026-05-11 12:29:38 UTC
SHA-256: 443e14ee3ad07349…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-commercial-terms/provision/CA-P-060642/customer-solely-responsible-for-all-account-activities/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Mistral AI's Customer solely responsible for all account activities clause do?

The Customer cannot shift liability for account or infrastructure activity to Mistral AI or to End Users; sole responsibility rests with the Customer.

How does this clause affect you?

The Customer bears full responsibility for all actions taken under its account—including by End Users—and for activity tied to its own infrastructure and offerings.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.