Provision record
Miro · Miro Terms of Service · View original document ↗

Customer Responsible for Users Compliance and Actions

High severity High confidence Explicit document language Common · 298 of 352 platforms

Key Facts · in the document’s own words

Who is responsible for Users' compliance with the Agreement?
“Customer is responsible for its Users' compliance with this Agreement and actions taken through their accounts (excluding misuse of accounts caused by Miro's breach of this Agreement).”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro makes Customer responsible for its Users' compliance with the Agreement and for actions taken through Users' accounts, excluding misuse caused by Miro's breach of the Agreement.
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This analysis describes what Miro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customer bears accountability for any Agreement violations or harmful actions taken by its users, creating significant exposure if users act outside the permitted scope.

Consumer impact (what this means for users)

You are responsible for ensuring your users comply with the Agreement and for what they do through their accounts, except where Miro's own breach caused the misuse.

How other platforms handle this

Minecraft Medium

You make it clear that you (not us) are responsible for anything that happens during your event

Pinterest Medium

In all other cases, these Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Shopify Medium

If you use these services, you need to respect how the supply chain works and what terms are asked of you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer is responsible for its Users' compliance with this Agreement and actions taken through their accounts (excluding misuse of accounts caused by Miro's breach of this Agreement).

Excerpt from Miro's Terms of Service

Provision details

Document information
Document
Miro Terms of Service
Entity
Miro
Date stated by the document
Sept. 1, 2021
As printed in Miro’s text (version CA-V-007055), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-007055, captured Sept. 19, 2026
Record ID
CA-P-047945
Document ID
CA-D-000555
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007055)
63cd026c6781a11b55b69c2c1d4b276f52bc6deb6e5892226c8673a515c1809a
Analysis generated
May 21, 2026 04:14 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007055 (checked Oct. 5, 2026)
Citation Record
Entity: Miro
Document: Miro Terms of Service
Record ID: CA-P-047945
Version: CA-V-007055
Captured: 2026-09-19 01:03:50 UTC
SHA-256: 63cd026c6781a11b…
URL: https://conductatlas.com/platform/miro/miro-terms-of-service/provision/CA-P-047945/customer-responsible-for-users-compliance-and-actions/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Miro's Customer Responsible for Users Compliance and Actions clause do?

Customer bears accountability for any Agreement violations or harmful actions taken by its users, creating significant exposure if users act outside the permitted scope.

How does this clause affect you?

You are responsible for ensuring your users comply with the Agreement and for what they do through their accounts, except where Miro's own breach caused the misuse.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Miro?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Miro.