Provision record
Microsoft Copilot · Microsoft Copilot Terms of Service · View original document ↗

Microsoft not liable for service disruptions or outages

High severity Explicitdocumentlanguage Common · 291 of 352 platforms
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This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

How other platforms handle this

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Datadog Medium

Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.

Excerpt from Microsoft Copilot's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-017898
Document ID
CA-D-00017
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 27, 2026 09:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft Copilot
Document: Microsoft Copilot Terms of Service
Record ID: CA-P-017898
Captured: 2026-04-27 09:50:27 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/provision/CA-P-017898/microsoft-not-liable-for-service-disruptions-or-outages/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Microsoft Copilot's Microsoft not liable for service disruptions or outages clause do?

The clause states: “all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft Copilot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Copilot.