Meta · Meta Platform Policy

Limitation of Liability

High severity
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What it is

Meta cannot be held responsible for lost profits, data loss, or business harm caused by its platform services, even if those losses result from Meta's own actions or decisions.

Change history

modified May 1, 2026

Warranty disclaimer section removed entirely; liability limitation revised to remove express warranty language and restructured limitation clause, eliminating 'punitive damages' but adding 'exemplary damages' and 'cost of substitute services'.

View full change record →

Consumer impact (what this means for users)

Developers who suffer business losses due to Meta platform failures or terminations have no legal path to recover consequential damages from Meta, meaning all financial risk of platform dependency falls entirely on developers and ultimately their users.

Cross-platform context

See how other platforms handle Limitation of Liability and similar clauses.

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Why it matters (compliance & risk perspective)

This clause means that if Meta terminates your platform access arbitrarily or its services fail, you cannot recover lost business revenue or data from Meta — even if their actions directly caused your losses.

View original clause language
To the maximum extent permitted by law, Meta shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including lost profits, data loss, goodwill, service interruption, or the cost of substitute services, arising out of or in connection with these terms.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Standard limitation of liability clauses are generally enforceable under US contract law but may be limited by state consumer protection statutes. Under EU Directive 93/13/EEC (Unfair Contract Terms Directive) and national implementations, clauses excluding liability for damage caused by a party's own fault may be unenforceable against SMEs in certain member states. German §309(7) BGB and UK Unfair Contract Terms Act 1977 impose restrictions on exclusion of liability for negligence.

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Applicable agencies

  • FTC
    Broad limitation of liability clauses that eliminate all developer recourse may implicate FTC Act Section 5 unfair practices standards, particularly where combined with arbitrary termination rights.
    File a complaint →

Provision details

Document information
Document
Meta Platform Policy
Entity
Meta
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003221
Document ID
CA-D-00022
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9128ada1faca744d302f0a48b2577a5f319be8a1cf5e46b5a9323ea070916a4a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Meta | Document: Meta Platform Policy | Record: CA-P-003221
Captured: 2026-04-27 10:25:37 UTC | SHA-256: 9128ada1faca744d…
URL: https://conductatlas.com/platform/meta/meta-platform-policy/limitation-of-liability/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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