“We retain Personal Information only as long as necessary...Because Mercury operates in a regulated financial environment, certain information may be retained for extended periods as required by law or industry standards.”
This analysis describes what Mercury's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes that retention periods are not fixed and that regulatory obligations in the financial sector may require Mercury to retain certain Personal Information beyond a standard necessity threshold.
Interpretive note: The excerpt contains an ellipsis, suggesting intervening language that may qualify or expand the general retention standard. The canonical claim reflects only the language available in the quoted excerpt.
The updated policy expands the categories of personal information Mercury collects and processes for business customers. Mercury now explicitly collects investment profile information, demographic data (citizenship status, sex assigned at birth), and information about dependents and payment beneficiaries. For business customers, Mercury may collect personal information directly from contractors, payment recipients, and other connected individuals at the business's direction to support payroll, benefits, and payment processing. The policy also clarifies that marketing SMS messages require separate consent from transactional messages, and that phone numbers will not be shared with third parties for their own advertising purposes. You can opt out of marketing SMS messages without affecting receipt of transactional messages.
View change record →The updated policy discloses Mercury's SMS and MMS messaging practices and establishes specific protections for users who opt in. The policy states that mobile phone numbers and opt-in consent data will not be sold, rented, or shared with third parties for marketing purposes, and will only be shared with telecommunications carriers under binding confidentiality agreements to deliver the service. You can opt out at any time by replying 'STOP' to any message or updating your notification preferences in your Mercury account settings.
View change record →Your Personal Information may be retained by Mercury beyond the period of immediate necessity if law or industry standards applicable to Mercury's regulated financial environment require it.
How other platforms handle this
We may retain some of your Data even after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as tax and accounting requirements.
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.
If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.
"We retain Personal Information only as long as necessary...Because Mercury operates in a regulated financial environment, certain information may be retained for extended periods as required by law or industry standards.Excerpt from Mercury's Privacy Policy
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The clause establishes that retention periods are not fixed and that regulatory obligations in the financial sector may require Mercury to retain certain Personal Information beyond a standard necessity threshold.
Your Personal Information may be retained by Mercury beyond the period of immediate necessity if law or industry standards applicable to Mercury's regulated financial environment require it.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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