This analysis describes what Mercury's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy expands the categories of personal information Mercury collects and processes for business customers. Mercury now explicitly collects investment profile information, demographic data (citizenship status, sex assigned at birth), and information about dependents and payment beneficiaries. For business customers, Mercury may collect personal information directly from contractors, payment recipients, and other connected individuals at the business's direction to support payroll, benefits, and payment processing. The policy also clarifies that marketing SMS messages require separate consent from transactional messages, and that phone numbers will not be shared with third parties for their own advertising purposes. You can opt out of marketing SMS messages without affecting receipt of transactional messages.
View change record →The updated policy discloses Mercury's SMS and MMS messaging practices and establishes specific protections for users who opt in. The policy states that mobile phone numbers and opt-in consent data will not be sold, rented, or shared with third parties for marketing purposes, and will only be shared with telecommunications carriers under binding confidentiality agreements to deliver the service. You can opt out at any time by replying 'STOP' to any message or updating your notification preferences in your Mercury account settings.
View change record →How other platforms handle this
Before accepting a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
You may exercise the abovementioned rights free of charge by contacting us at the contact details in the "Contact Information" section of this Policy.
"Because there is no consistent industry standard for how to respond to these signals, we are unable to respond to your browser's 'Do Not Track' signal at this time.Excerpt from Mercury's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “Because there is no consistent industry standard for how to respond to these signals, we are unable to respond to your browser's 'Do Not Track' signal at this time.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mercury.