Under the Data Privacy Framework, EU, UK, and Swiss individuals whose privacy concerns cannot be resolved by McDonald's or JAMS may invoke binding arbitration as a final recourse mechanism, at no charge to the individual, subject to specified conditions.
This analysis describes what McDonald's's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a tiered dispute resolution mechanism for DPF-covered personal data disputes: direct contact with McDonald's, then JAMS mediation at no cost, and finally binding arbitration, with the FTC retaining investigatory and enforcement authority over McDonald's DPF compliance.
Under this clause, EU, UK, and Swiss individuals with unresolved DPF-related privacy complaints may escalate to JAMS for free dispute resolution and, if unresolved, may invoke binding arbitration under specified conditions. The document states that all other disputes with McDonald's must be resolved under the terms and conditions of the applicable website, app, or digital property.
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Compare across platforms →"If McDonald's Global is unable to resolve your concern regarding your personal information received by McDonald's Global under the DPF, you have the right to direct your unresolved concern to JAMS, an independent dispute resolution service based in the United States, to provide recourse at no charge to you. To seek recourse for an unresolved concern, visit JAMS' DPF Dispute Resolution page. If JAMS is unable to resolve your concern, you may have the right to invoke binding arbitration under certain conditions.Excerpt from McDonald's's Privacy Policy
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This provision establishes a tiered dispute resolution mechanism for DPF-covered personal data disputes: direct contact with McDonald's, then JAMS mediation at no cost, and finally binding arbitration, with the FTC retaining investigatory and enforcement authority over McDonald's DPF compliance.
Under this clause, EU, UK, and Swiss individuals with unresolved DPF-related privacy complaints may escalate to JAMS for free dispute resolution and, if unresolved, may invoke binding arbitration under specified conditions. The document states that all other disputes with McDonald's must be resolved under the terms and conditions of the applicable website, app, or digital property.
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