McDonald's · McDonald's Privacy Policy · View original document ↗

AI Model Training Using Customer Data

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Document Record

What it is

The policy states that McDonald's uses customer personal information to train algorithms and AI models, and employs profiling technology, with a stated carve-out that such profiling will not include automated decisions with legal or similarly significant effects unless separately disclosed.

This analysis describes what McDonald's's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a broad authorization to use customer data for AI and algorithm training across McDonald's products and services, with the carve-out for automated individual decisions referencing GDPR Article 22 language but not specifying which data categories are used in training or whether third-party AI vendors are involved in this processing.

Interpretive note: The scope of data categories used in AI training and the conditions triggering the separate notification for automated decisions are not specified in the document, creating ambiguity about the operational boundaries of this provision.

Consumer impact (what this means for users)

Under this clause, personal information customers provide or generate through app use, restaurant visits, and online interactions may be used to train McDonald's AI models. The agreement states that profiling under this provision will not include automated decisions with legal or similarly significant effects for the individual unless separately communicated.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact McDonald's Global Data Protection Office by email to request restriction of processing or deletion of personal information used for AI training and profiling purposes.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
to train algorithms and AI models that we use in the context of providing you with products and services; to personalize and improve our products and services and your overall customer experience, in particular by improving our existing technologies and developing new products and services and employing profiling technology (unless we notify you separately thereof, this will not include automated individual decisions that have legal effects for you or similarly significantly affect you)

Excerpt from McDonald's's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: This provision implicates GDPR Article 22 (automated individual decision-making and profiling), which the document acknowledges by explicitly carving out decisions with legal or similarly significant effects. The EU AI Act may also engage this provision depending on the classification of AI systems McDonald's deploys. The FTC Act engages this provision with respect to US consumers if AI training involves data uses materially inconsistent with the context in which it was collected. Relevant enforcement authorities include EU data protection authorities and the FTC. 2. GOVERNANCE EXPOSURE: Medium. The provision broadly authorizes AI training using customer data but does not specify data categories used in training, model types, or third-party AI processor involvement. The GDPR-aligned carve-out for automated decisions with significant effects is present but relies on a future separate notification mechanism whose trigger conditions are not defined in this document. 3. JURISDICTION FLAGS: EU and EEA jurisdictions create heightened exposure given GDPR Article 22 obligations and the emerging EU AI Act framework. California's CCPA and its regulations on profiling and automated decision-making may also apply to US consumers. The document's reliance on legitimate interests as a GDPR legal basis for personalization and profiling (Article 6(1)(f)) may face challenge in jurisdictions where data protection authorities apply a strict balancing test. 4. CONTRACT AND VENDOR IMPLICATIONS: The provision does not identify whether third-party AI vendors process customer data as processors or independent controllers for training purposes. Procurement and vendor management teams should assess data processing agreements with AI vendors to confirm appropriate controller-processor relationships and data use limitations consistent with this disclosure. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should evaluate whether the AI training disclosure is sufficiently specific to satisfy GDPR transparency obligations under Articles 13 and 14, and whether a Data Protection Impact Assessment has been conducted for AI training use cases. The trigger conditions for the separate notification referenced in the carve-out should be documented and operationalized.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices under the FTC Act, including use of consumer data for AI training in ways that may be inconsistent with the context of collection.
    File a complaint →

Provision details

Document information
Document
McDonald's Privacy Policy
Entity
McDonald's
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-016058
Document ID
CA-D-00627
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
482caf5dfacdab6e9adc5e0136860aef5e3fc638952402bc29047d99f8bea94b
Analysis generated
July 9, 2026 09:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: McDonald's
Document: McDonald's Privacy Policy
Record ID: CA-P-016058
Captured: 2026-07-09 09:29:18 UTC
SHA-256: 482caf5dfacdab6e…
URL: https://conductatlas.com/platform/mcdonalds/mcdonalds-privacy-policy/provision/CA-P-016058/ai-model-training-using-customer-data/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does McDonald's's AI Model Training Using Customer Data clause do?

This provision establishes a broad authorization to use customer data for AI and algorithm training across McDonald's products and services, with the carve-out for automated individual decisions referencing GDPR Article 22 language but not specifying which data categories are used in training or whether third-party AI vendors are involved in this processing.

How does this clause affect you?

Under this clause, personal information customers provide or generate through app use, restaurant visits, and online interactions may be used to train McDonald's AI models. The agreement states that profiling under this provision will not include automated decisions with legal or similarly significant effects for the individual unless separately communicated.

Is ConductAtlas affiliated with McDonald's?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by McDonald's.