Provision record
Marqeta · Marqeta Terms of Use · View original document ↗

KYC Services Usage Restrictions

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Document Record

What it is

Customer's use of KYC identity verification services is restricted to GLBA-permitted purposes and explicitly prohibited from FCRA permissible purpose use cases, adverse action decisions, and DPPA-restricted data uses. Customer is also prohibited from using KYC service outputs in violation of any applicable law governing PII use.

This analysis describes what Marqeta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that KYC service outputs cannot be used as a basis for FCRA adverse action decisions, which means Customer cannot use identity verification results to deny credit, employment, housing, or other FCRA-covered determinations. Violations of these restrictions would constitute Customer indemnification triggers under Section B(7)(b) and could expose Customer to direct regulatory liability under the FCRA, GLBA, and DPPA.

Consumer impact (what this means for users)

The agreement restricts Customer's use of KYC verification outputs to identity and age verification for card program purposes only, and prohibits using the outputs to take adverse action as defined under the FCRA. Customer's failure to observe these restrictions is treated as a material breach and triggers the Customer's indemnification obligations under the agreement.

Cross-platform context

See how other platforms handle KYC Services Usage Restrictions and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will use the KYC Services only to the extent permitted under an exception to the Gramm-Leach-Bliley Act and its implementing regulations. Customer will not use the KYC Services for any "permissible purpose" as defined under the Federal Credit Reporting Act ("FCRA") and its implementing regulations or use any of the information it receives through the KYC Services to take any "adverse action," as defined in the FCRA. Customer will not use the KYC Services in violation of the Driver's Privacy Protection Act and its implementing regulations. Customer will not use the KYC Services in violation of any other Applicable Law, whether now or hereafter in effect, that limits the use of the KYC Services or PII.

Excerpt from Marqeta's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Marqeta Terms of Use
Entity
Marqeta
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074322
Document ID
CA-D-00666
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bbb9885e232304ba5f7143efb49a715cb875cef5b9d5f8893d363771bc6eac76
Analysis generated
July 12, 2026 15:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Marqeta
Document: Marqeta Terms of Use
Record ID: CA-P-074322
Captured: 2026-07-12 15:34:24 UTC
SHA-256: bbb9885e232304ba…
URL: https://conductatlas.com/platform/marqeta/marqeta-terms-of-use/provision/CA-P-074322/kyc-services-usage-restrictions/
Accessed: Sept. 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Marqeta's KYC Services Usage Restrictions clause do?

This provision establishes that KYC service outputs cannot be used as a basis for FCRA adverse action decisions, which means Customer cannot use identity verification results to deny credit, employment, housing, or other FCRA-covered determinations. Violations of these restrictions would constitute Customer indemnification triggers under Section B(7)(b) and could expose Customer to direct regulatory liability under the FCRA, GLBA, and …

How does this clause affect you?

The agreement restricts Customer's use of KYC verification outputs to identity and age verification for card program purposes only, and prohibits using the outputs to take adverse action as defined under the FCRA. Customer's failure to observe these restrictions is treated as a material breach and triggers the Customer's indemnification obligations under the agreement.

Is ConductAtlas affiliated with Marqeta?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Marqeta.