Provision record
Marqeta · Marqeta Terms of Use · View original document ↗

Limitation of Liability and One-Year Claims Period

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Document Record

What it is

The agreement caps each party's total liability to the other at the net revenue Marqeta earned under the agreement in the 12 months preceding the triggering event, with enumerated exceptions including indemnification obligations, confidentiality breaches, and Customer misuse of PII or KYC data. All breach claims must be brought within one year of discovery of the breach.

This analysis describes what Marqeta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a contractual liability ceiling tied to Marqeta's revenue rather than Customer's potential losses, and imposes a one-year contractual limitations period on all breach claims regardless of form. For customers operating large-scale card programs, the net revenue cap may be substantially lower than the financial exposure created by a service failure or data breach.

Interpretive note: The enforceability of the one-year contractual limitations period may vary by jurisdiction and claim type, particularly for statutory claims under California law or federal financial regulation.

Consumer impact (what this means for users)

Under this clause, Customer's maximum recoverable damages from Marqeta for any non-excluded claim are capped at Marqeta's net revenue from the prior 12 months, which may not reflect the scale of Customer's card program or losses. The agreement requires all breach claims to be initiated within one year of discovery, regardless of applicable statutory limitations periods.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Except for an Excluded Claim, or a Party's payment or funding obligations under the Agreement, a Party's total cumulative liability to the other Party will not exceed the Net Revenue earned by Marqeta under the Agreement during the twelve (12) months immediately preceding the date on which the issue giving rise to a Party's liability under the Agreement occurred. "Net Revenue" means interchange fees, net of any revenue share, plus other services revenue set forth in the Order Form. ... No action, regardless of form, arising out of any claimed breach of the Agreement or the Services may be brought by either Party more than one (1) year after discovery of the breach.

Excerpt from Marqeta's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Provision details

Document information
Document
Marqeta Terms of Use
Entity
Marqeta
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074317
Document ID
CA-D-00666
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bbb9885e232304ba5f7143efb49a715cb875cef5b9d5f8893d363771bc6eac76
Analysis generated
July 12, 2026 15:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Marqeta
Document: Marqeta Terms of Use
Record ID: CA-P-074317
Captured: 2026-07-12 15:34:24 UTC
SHA-256: bbb9885e232304ba…
URL: https://conductatlas.com/platform/marqeta/marqeta-terms-of-use/provision/CA-P-074317/limitation-of-liability-and-one-year-claims-period/
Accessed: Sept. 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Marqeta's Limitation of Liability and One-Year Claims Period clause do?

This provision establishes a contractual liability ceiling tied to Marqeta's revenue rather than Customer's potential losses, and imposes a one-year contractual limitations period on all breach claims regardless of form. For customers operating large-scale card programs, the net revenue cap may be substantially lower than the financial exposure created by a service failure or data breach.

How does this clause affect you?

Under this clause, Customer's maximum recoverable damages from Marqeta for any non-excluded claim are capped at Marqeta's net revenue from the prior 12 months, which may not reflect the scale of Customer's card program or losses. The agreement requires all breach claims to be initiated within one year of discovery, regardless of applicable statutory limitations periods.

Is ConductAtlas affiliated with Marqeta?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Marqeta.