Provision record
Lyft · Lyft Terms of Service · View original document ↗

All Charges Non-Refundable

High severity High confidence Explicit document language Common · 176 of 352 platforms

Key Facts · in the document’s own words

Are Lyft charges refundable?
“All Charges are non-refundable except to the extent required by law. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the Lyft Platform...”
Version CA-V-004392, captured July 2, 2026 · live source ↗
Our reading, not the document’s words
Lyft charges are non-refundable except to the extent required by law.
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This analysis describes what Lyft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users have no contractual right to a refund for any charge, removing a common consumer remedy regardless of the circumstances of the transaction.

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Interpretive note: The excerpt contains a second independent proposition—that the no-refund policy applies regardless of a user's decision to terminate usage—recorded in omitted_material rather than the canonical claim.

Consumer impact (what this means for users)

You cannot obtain a refund from Lyft for any charge unless applicable law independently requires one.

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

DoorDash Medium

All purchases of DashPass Gift Subscriptions are final and non-refundable.

AWS Bedrock Medium

Prepaid Funds are non-refundable and expire at the end of the term in the applicable Order.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
All Charges are non-refundable except to the extent required by law. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the Lyft Platform...

Excerpt from Lyft's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Lyft Terms of Service
Entity
Lyft
Date stated by the document
Feb. 9, 2026
As printed in Lyft’s text (version CA-V-004392), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-004392, captured July 2, 2026
Record ID
CA-P-026451
Document ID
CA-D-000137
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004392)
2ca97b172ea017f9393edf2880c0aabcd20406c18179f9447e1aca5d072ae1e5
Analysis generated
July 9, 2026 05:57 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-004392 (checked Oct. 5, 2026)
Citation Record
Entity: Lyft
Document: Lyft Terms of Service
Record ID: CA-P-026451
Version: CA-V-004392
Captured: 2026-07-02 00:12:59 UTC
SHA-256: 2ca97b172ea017f9…
URL: https://conductatlas.com/platform/lyft/lyft-terms-of-service/provision/CA-P-026451/all-charges-non-refundable/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Lyft's All Charges Non-Refundable clause do?

Users have no contractual right to a refund for any charge, removing a common consumer remedy regardless of the circumstances of the transaction.

How does this clause affect you?

You cannot obtain a refund from Lyft for any charge unless applicable law independently requires one.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 176 platforms. See the full comparison.

Is ConductAtlas affiliated with Lyft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lyft.