Provision record
Loom · Loom Terms of Service · View original document ↗

Customer payment obligations uncapped

High severity Explicit document language Common · 230 of 352 platforms
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Tinder Medium

If a payment is not successfully processed, due to expiration, insufficient funds, or otherwise, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated.

Perplexity AI Medium

You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.

Instacart Medium

your credit card or other payment information is collected and processed by our third-party payment processors...the payment information that you provide through the Services is transmitted directly to our payment processor.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer's payment obligations under Sections 10.1 (Fees) and 10.2 (Taxes) are not limited by this Section 14.2.

Excerpt from Loom's Terms of Service

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Loom Terms of Service
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-071929
Document ID
CA-D-00564
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Terms of Service
Record ID: CA-P-071929
Captured: 2026-07-12 15:04:00 UTC
SHA-256: f441c251830514f5…
URL: https://conductatlas.com/platform/loom/loom-terms-of-service/provision/CA-P-071929/customer-payment-obligations-uncapped/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Loom's Customer payment obligations uncapped clause do?

The clause states: “Customer's payment obligations under Sections 10.1 (Fees) and 10.2 (Taxes) are not limited by this Section 14.2.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.