Provision record
Loom · Loom Terms of Service · View original document ↗

Atlassian deletion of Customer Data after termination

High severity High confidence Explicit document language Common · 275 of 352 platforms

Key Facts

When will Loom delete Customer Data?
Loom will delete Customer Data following expiration or termination, in accordance with the Documentation, unless prohibited by law.
How will Loom delete Customer Data?
Loom will delete Customer Data following expiration or termination, in accordance with the Documentation, unless prohibited by law.
Stay ahead of the changes
Track Loom and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes that Customer Data will not be retained indefinitely after the relationship ends, though the specific timeline and process depend on the Documentation, and legal obligations may override deletion.

Consumer impact (what this means for users)

After expiration or termination, customers should expect their data to be deleted by Loom pursuant to the Documentation, except where law requires otherwise.

How other platforms handle this

HubSpot Medium

Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you may disclose in this way.

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Following expiration or termination, unless prohibited by Law, Atlassian will delete Customer Data in accordance with the Documentation.

Excerpt from Loom's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Loom Terms of Service
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-071924
Document ID
CA-D-00564
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Terms of Service
Record ID: CA-P-071924
Captured: 2026-07-12 15:04:00 UTC
SHA-256: f441c251830514f5…
URL: https://conductatlas.com/platform/loom/loom-terms-of-service/provision/CA-P-071924/atlassian-deletion-of-customer-data-after-termination/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Loom's Atlassian deletion of Customer Data after termination clause do?

This clause establishes that Customer Data will not be retained indefinitely after the relationship ends, though the specific timeline and process depend on the Documentation, and legal obligations may override deletion.

How does this clause affect you?

After expiration or termination, customers should expect their data to be deleted by Loom pursuant to the Documentation, except where law requires otherwise.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.