This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
User information submitted in support contexts or generated through service use is explicitly used to train and fine-tune AI and machine learning models, which is a significant secondary use beyond immediate technical resolution.
Your information may be used by Loom not only to fix issues you encounter but also to train and fine-tune machine learning and artificial intelligence models.
How other platforms handle this
we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.
We evaluate Service Data to help us improve the performance and functionality of Cloud Services.
Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform.
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"We use your information to resolve technical issues you encounter...to analyze crash information, and to repair and improve the Services, including for development, training, or fine-tuning of machine learning and artificial intelligence models.— Excerpt from Loom's Loom Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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User information submitted in support contexts or generated through service use is explicitly used to train and fine-tune AI and machine learning models, which is a significant secondary use beyond immediate technical resolution.
Your information may be used by Loom not only to fix issues you encounter but also to train and fine-tune machine learning and artificial intelligence models.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.