All fees paid to LinkedIn for ad services are non-refundable, and advertisers must submit written fee disputes within 90 days of the disputed activity or permanently waive the right to dispute. If LinkedIn agrees to adjust disputed fees, the remedy is a non-transferable ad services credit at LinkedIn's sole discretion, not a monetary refund.
This analysis describes what LinkedIn's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that LinkedIn's tracking mechanisms are the sole basis for fee calculation, that all payments are non-refundable, and that the only available remedy for disputed fees is an ad services credit issued at LinkedIn's discretion. The 90-day written dispute deadline, combined with the credit-only remedy, creates specific billing compliance obligations for advertisers managing campaign spend across multiple periods.
Under this clause, advertisers who do not submit written fee disputes within 90 days of the disputed activity waive the right to contest those charges. The agreement provides that even successful disputes result only in non-transferable ad services credits at LinkedIn's sole discretion, not monetary refunds.
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"All amounts paid are non-refundable. You remain responsible for any uncollected amounts. LinkedIn may charge interest for any overdue amounts at the rate of the lesser of 1% per month or the lawful maximum, and you agree to reimburse us for all collection costs for overdue amounts. If you wish to dispute any Fees for any reason, you must notify LinkedIn in writing of the Fees that you dispute and the basis for the dispute within 90 days of the activity in dispute. Failure to do so will result in waiver of the dispute. If LinkedIn adjusts any disputed Fees, which will be in LinkedIn's sole discretion to decide, any refund or makegood will be in the form of a non-transferable Ad Services credit that you must use prior to termination of your account, or in such other form as LinkedIn chooses in its sole discretion.Excerpt from LinkedIn's Ads Agreement
(1) REGULATORY LANDSCAPE: The non-refundable fee and credit-only remedy provisions engage FTC authority over unfair or deceptive commercial practices, particularly where fee calculation is determined solely by the platform's own tracking systems without independent verification.
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This provision establishes that LinkedIn's tracking mechanisms are the sole basis for fee calculation, that all payments are non-refundable, and that the only available remedy for disputed fees is an ad services credit issued at LinkedIn's discretion. The 90-day written dispute deadline, combined with the credit-only remedy, creates specific billing compliance obligations for advertisers managing campaign spend across multiple periods.
Under this clause, advertisers who do not submit written fee disputes within 90 days of the disputed activity waive the right to contest those charges. The agreement provides that even successful disputes result only in non-transferable ad services credits at LinkedIn's sole discretion, not monetary refunds.
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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