Provision record
LinkedIn · LinkedIn Ads Agreement · View original document ↗

Non-Refundable Fees and 90-Day Dispute Waiver

High severity High confidence Explicit document language Common · 231 of 352 platforms
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Document Record

What it is

All fees paid to LinkedIn for ad services are non-refundable, and advertisers must submit written fee disputes within 90 days of the disputed activity or permanently waive the right to dispute. If LinkedIn agrees to adjust disputed fees, the remedy is a non-transferable ad services credit at LinkedIn's sole discretion, not a monetary refund.

This analysis describes what LinkedIn's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that LinkedIn's tracking mechanisms are the sole basis for fee calculation, that all payments are non-refundable, and that the only available remedy for disputed fees is an ad services credit issued at LinkedIn's discretion. The 90-day written dispute deadline, combined with the credit-only remedy, creates specific billing compliance obligations for advertisers managing campaign spend across multiple periods.

Clause Stability Stable

0
Changes
3
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, advertisers who do not submit written fee disputes within 90 days of the disputed activity waive the right to contest those charges. The agreement provides that even successful disputes result only in non-transferable ad services credits at LinkedIn's sole discretion, not monetary refunds.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Within 90 days
    Submit a written dispute to LinkedIn identifying the specific fees disputed and the basis for the dispute within 90 days of the activity in question. Retain a dated copy of the written dispute submission for your records.

How other platforms handle this

Leonardo AI Medium

Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

Calendly Medium

Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.

Mistral AI Medium

If the Transitional Period exceeds the term defined in the Agreement, the Parties will agree to extend the term of the Agreement, solely for the purposes of an orderly Switch. Such extension will be subject to the payment of the applicable Fees for continued access to the Mistral AI Products.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
All amounts paid are non-refundable. You remain responsible for any uncollected amounts. LinkedIn may charge interest for any overdue amounts at the rate of the lesser of 1% per month or the lawful maximum, and you agree to reimburse us for all collection costs for overdue amounts. If you wish to dispute any Fees for any reason, you must notify LinkedIn in writing of the Fees that you dispute and the basis for the dispute within 90 days of the activity in dispute. Failure to do so will result in waiver of the dispute. If LinkedIn adjusts any disputed Fees, which will be in LinkedIn's sole discretion to decide, any refund or makegood will be in the form of a non-transferable Ad Services credit that you must use prior to termination of your account, or in such other form as LinkedIn chooses in its sole discretion.

Excerpt from LinkedIn's Ads Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The non-refundable fee and credit-only remedy provisions engage FTC authority over unfair or deceptive commercial practices, particularly where fee calculation is determined solely by the platform's own tracking systems without independent verification.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

DMA
European Union

Provision details

Document information
Document
LinkedIn Ads Agreement
Entity
LinkedIn
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012395
Document ID
CA-D-00863
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7f1df96a73c062f9d20aa84beb0dbef769aa923bc5ee01baa675619fc1a46a3a
Analysis generated
May 20, 2026 20:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LinkedIn
Document: LinkedIn Ads Agreement
Record ID: CA-P-012395
Captured: 2026-05-20 20:53:24 UTC
SHA-256: 7f1df96a73c062f9…
URL: https://conductatlas.com/platform/linkedin/linkedin-ads-agreement/provision/CA-P-012395/non-refundable-fees-and-90-day-dispute-waiver/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does LinkedIn's Non-Refundable Fees and 90-Day Dispute Waiver clause do?

This provision establishes that LinkedIn's tracking mechanisms are the sole basis for fee calculation, that all payments are non-refundable, and that the only available remedy for disputed fees is an ad services credit issued at LinkedIn's discretion. The 90-day written dispute deadline, combined with the credit-only remedy, creates specific billing compliance obligations for advertisers managing campaign spend across multiple periods.

How does this clause affect you?

Under this clause, advertisers who do not submit written fee disputes within 90 days of the disputed activity waive the right to contest those charges. The agreement provides that even successful disputes result only in non-transferable ad services credits at LinkedIn's sole discretion, not monetary refunds.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with LinkedIn?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LinkedIn.