Consumer customers have a 14-day right to withdraw from the sales contract without providing a reason, beginning from the day the purchaser or their designee physically takes possession of the product. Withdrawal must be communicated to Ledger by post or email, and the product must be returned within 14 days of communicating the withdrawal decision.
This analysis describes what Ledger's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision implements the statutory EU consumer right of withdrawal applicable to distance selling contracts. The document states that refunds will be issued within 14 days of receiving the withdrawal notification using the same payment method used for the original transaction, subject to receipt of the returned item.
This provision establishes a 14-day cooling-off period during which consumer purchasers may return products without providing a reason and receive a refund of the purchase price plus standard delivery costs. The agreement specifies that cryptocurrency payments will be reimbursed in cryptocurrency at the original euro equivalent value.
How other platforms handle this
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract.
You may cancel your purchase of Indeed Pro from the day you enter into the contract until ten (10) days after you receive the services. You do not need a reason to cancel.
"If you are a Consumer Customer, you have a fourteen (14) day right of withdrawal pursuant to European consumer protection laws. Your right of withdrawal: You have the right to withdraw from this agreement within fourteen days without having to give any reason. For Products, the withdrawal period (or cooling-off period) expires fourteen days after the day on which you, or a third party designated by you other than the carrier, physically takes possession of the item (or the last item in the case of a single order).Excerpt from Ledger's Terms of Sale
(1) REGULATORY LANDSCAPE: This provision implements rights under EU Directive 2011/83/EU on consumer rights (Consumer Rights Directive), as transposed into French law.
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This provision implements the statutory EU consumer right of withdrawal applicable to distance selling contracts. The document states that refunds will be issued within 14 days of receiving the withdrawal notification using the same payment method used for the original transaction, subject to receipt of the returned item.
This provision establishes a 14-day cooling-off period during which consumer purchasers may return products without providing a reason and receive a refund of the purchase price plus standard delivery costs. The agreement specifies that cryptocurrency payments will be reimbursed in cryptocurrency at the original euro equivalent value.
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