This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms introduce a new deployment model (BYOC) that allows customers to maintain their infrastructure while LangChain manages the platform through cloud APIs without direct access to customer data, providing an alternative to cloud-hosted and hybrid options. The terms now explicitly state that LangChain will not use customer data to train large language models, expanding the prior commitment beyond general product improvement. The warranty disclaimer has been revised to state that LangChain does not warrant the platform will be accurate or complete, in addition to existing disclaimers about error-free operation and uninterrupted service.
View change record →How other platforms handle this
If Anyscale is not able to materially correct any reported non-conformity with this warranty, either Party may terminate the applicable Order, and Customer, as its sole remedy, will be entitled to receive a refund of any prepaid unused Fees...
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
If Contentsquare determines that the foregoing remedies are not commercially reasonable...Contentsquare shall refund to Customer on a pro rata basis, based on the then current Term, those prepaid Fees which relate to the unexpired part of the Term for the infringing part of the CS Service.
"If LangChain is unable to do so within a commercially reasonable period, Customer may terminate the affected Order Form and LangChain will refund any prepaid, unused Subscription Fees for the terminated portion...Excerpt from LangChain's Terms of Service
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The clause states: “If LangChain is unable to do so within a commercially reasonable period, Customer may terminate the affected Order Form and LangChain will refund any prepaid, unused Subscription Fees for the terminated portion...”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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