This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Because the Customer bears sole responsibility for authorization and authentication, LangChain can place liability for unauthorized access on the Customer rather than itself.
Interpretive note: The excerpt is truncated after item (a); additional Customer responsibilities listed in subsequent sub-items are not reflected in the canonical claim.
The updated terms introduce a new deployment architecture option (BYOC) alongside existing Cloud and Hybrid options, giving customers more control over infrastructure placement. LangChain's explicit commitment to not use customer data for large language model training now has clear written language in the Terms, whereas the prior version only referenced 'products' generically. However, the expanded non-warranty clause now states the platform is not warranted to be 'accurate' or 'complete,' which broadens the disclaimers of liability. Customers should review which deployment option aligns with their infrastructure and compliance requirements.
View change record →As the Customer, you are solely responsible for deciding who can access the platform and for ensuring those users are properly identified and authenticated; LangChain does not share that responsibility.
How other platforms handle this
if your authorization from that user expires or is revoked, you will immediately stop accessing or acting under that user's account.
Notify us of unauthorized use of your password or account immediately.
You agree to immediately notify AT&T of any unauthorized use of your password or account or any other breach of security.
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"Only authorized Users are permitted to access and use the LangSmith Platform. Customer is solely responsible for (a) approving and maintaining access, identifying and authenticating Users...— Excerpt from LangChain's LangChain Terms of Service
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Because the Customer bears sole responsibility for authorization and authentication, LangChain can place liability for unauthorized access on the Customer rather than itself.
As the Customer, you are solely responsible for deciding who can access the platform and for ensuring those users are properly identified and authenticated; LangChain does not share that responsibility.
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
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