“Only authorized Users are permitted to access and use the LangSmith Platform. Customer is solely responsible for (a) approving and maintaining access, identifying and authenticating Users...”
This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Because the Customer bears sole responsibility for authorization and authentication, LangChain can place liability for unauthorized access on the Customer rather than itself.
Interpretive note: The excerpt is truncated after item (a); additional Customer responsibilities listed in subsequent sub-items are not reflected in the canonical claim.
The updated terms introduce a new deployment model (BYOC) that allows customers to maintain their infrastructure while LangChain manages the platform through cloud APIs without direct access to customer data, providing an alternative to cloud-hosted and hybrid options. The terms now explicitly state that LangChain will not use customer data to train large language models, expanding the prior commitment beyond general product improvement. The warranty disclaimer has been revised to state that LangChain does not warrant the platform will be accurate or complete, in addition to existing disclaimers about error-free operation and uninterrupted service.
View change record →As the Customer, you are solely responsible for deciding who can access the platform and for ensuring those users are properly identified and authenticated; LangChain does not share that responsibility.
How other platforms handle this
You should notify us of any unauthorized use of your password or account.
you may not be able to modify certain initial registration information and verification information provided at the time of registration for security and identification purposes.
Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone.
"Only authorized Users are permitted to access and use the LangSmith Platform. Customer is solely responsible for (a) approving and maintaining access, identifying and authenticating Users...Excerpt from LangChain's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Because the Customer bears sole responsibility for authorization and authentication, LangChain can place liability for unauthorized access on the Customer rather than itself.
As the Customer, you are solely responsible for deciding who can access the platform and for ensuring those users are properly identified and authenticated; LangChain does not share that responsibility.
ConductAtlas has identified this type of provision across 257 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LangChain.