Provision record
LangChain · LangChain Terms of Service · View original document ↗

Customer Indemnification for Customer Data Claims

High severity High confidence Explicitdocumentlanguage Common · 232 of 352 platforms

Key Facts

What must the Customer defend LangChain against?
LangChain requires the Customer to defend LangChain against any third-party claim to the extent that claim results from Customer Data when used by LangChain as authorized in the Agreement.
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This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This shifts the cost and burden of defending third-party litigation about Customer Data onto the Customer, provided LangChain's use of that data was authorized.

Interpretive note: The excerpt is truncated and may contain further conditions (e.g., notice, cooperation, control of defense) that qualify the indemnification obligation but are not captured here.

Recent Activity

This document changed recently

Medium May 22, 2026

The updated terms introduce a new deployment architecture option (BYOC) alongside existing Cloud and Hybrid options, giving customers more control over infrastructure placement. LangChain's explicit commitment to not use customer data for large language model training now has clear written language in the Terms, whereas the prior version only referenced 'products' generically. However, the expanded non-warranty clause now states the platform is not warranted to be 'accurate' or 'complete,' which broadens the disclaimers of liability. Customers should review which deployment option aligns with their infrastructure and compliance requirements.

View change record →

Consumer impact (what this means for users)

If a third party sues LangChain because of your data, you are required to defend LangChain in that lawsuit, as long as LangChain was using your data in a way the Agreement permits.

How other platforms handle this

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Tabnine Medium

Any claim that any user submission made by you has caused damage to a third party

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend LangChain from and against any third-party claim to the extent resulting from Customer Data, when used by LangChain as authorized in this Agreement...

Excerpt from LangChain's Terms of Service

Provision details

Document information
Document
LangChain Terms of Service
Entity
LangChain
Document last updated
May 12, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-063653
Document ID
CA-D-00804
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
746536421de2b228192ab3641f2d2338717f2e08809c05631b58e42d4efcf096
Analysis generated
July 9, 2026 03:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LangChain
Document: LangChain Terms of Service
Record ID: CA-P-063653
Captured: 2026-07-09 03:53:59 UTC
SHA-256: 746536421de2b228…
URL: https://conductatlas.com/platform/langchain/langchain-terms-of-service/provision/CA-P-063653/customer-indemnification-for-customer-data-claims/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does LangChain's Customer Indemnification for Customer Data Claims clause do?

This shifts the cost and burden of defending third-party litigation about Customer Data onto the Customer, provided LangChain's use of that data was authorized.

How does this clause affect you?

If a third party sues LangChain because of your data, you are required to defend LangChain in that lawsuit, as long as LangChain was using your data in a way the Agreement permits.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with LangChain?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LangChain.