LangChain · LangChain Terms of Service · View original document ↗

Fees Are Non-Cancelable and Non-Refundable

High severity High confidence Explicitdocumentlanguage Common · 232 of 352 platforms
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This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This means the Customer is locked into paying committed fees and cannot obtain a refund after payment, except in circumstances the Agreement itself explicitly carves out.

Recent Activity

This document changed recently

Medium May 22, 2026

The updated terms introduce a new deployment architecture option (BYOC) alongside existing Cloud and Hybrid options, giving customers more control over infrastructure placement. LangChain's explicit commitment to not use customer data for large language model training now has clear written language in the Terms, whereas the prior version only referenced 'products' generically. However, the expanded non-warranty clause now states the platform is not warranted to be 'accurate' or 'complete,' which broadens the disclaimers of liability. Customers should review which deployment option aligns with their infrastructure and compliance requirements.

View change record →

Consumer impact (what this means for users)

You cannot cancel what you owe and you cannot get money back for fees already paid, unless the Agreement itself explicitly provides for that.

How other platforms handle this

Upwork Medium

The Payroll Service Fees are 23% of the Bill Rate.

Whatnot Medium

All fees and other amounts payable to Whatnot are exclusive of any applicable sales taxes, and you are responsible for paying any applicable sales taxes in addition to such fees or other amounts.

Calendly Medium

Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.

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▸ View Original Clause Language DOCUMENT RECORD
"
Except as expressly provided in this Agreement, all payment obligations are non-cancelable, and Fees paid are non-refundable.

— Excerpt from LangChain's LangChain Terms of Service

Provision details

Document information
Document
LangChain Terms of Service
Entity
LangChain
Document last updated
May 12, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-063608
Document ID
CA-D-00804
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
746536421de2b228192ab3641f2d2338717f2e08809c05631b58e42d4efcf096
Analysis generated
July 9, 2026 03:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LangChain
Document: LangChain Terms of Service
Record ID: CA-P-063608
Captured: 2026-07-09 03:53:59 UTC
SHA-256: 746536421de2b228…
URL: https://conductatlas.com/platform/langchain/langchain-terms-of-service/provision/CA-P-063608/fees-are-non-cancelable-and-non-refundable/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does LangChain's Fees Are Non-Cancelable and Non-Refundable clause do?

This means the Customer is locked into paying committed fees and cannot obtain a refund after payment, except in circumstances the Agreement itself explicitly carves out.

How does this clause affect you?

You cannot cancel what you owe and you cannot get money back for fees already paid, unless the Agreement itself explicitly provides for that.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with LangChain?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LangChain.