This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This means the Customer is locked into paying committed fees and cannot obtain a refund after payment, except in circumstances the Agreement itself explicitly carves out.
The updated terms introduce a new deployment architecture option (BYOC) alongside existing Cloud and Hybrid options, giving customers more control over infrastructure placement. LangChain's explicit commitment to not use customer data for large language model training now has clear written language in the Terms, whereas the prior version only referenced 'products' generically. However, the expanded non-warranty clause now states the platform is not warranted to be 'accurate' or 'complete,' which broadens the disclaimers of liability. Customers should review which deployment option aligns with their infrastructure and compliance requirements.
View change record →You cannot cancel what you owe and you cannot get money back for fees already paid, unless the Agreement itself explicitly provides for that.
How other platforms handle this
The Payroll Service Fees are 23% of the Bill Rate.
All fees and other amounts payable to Whatnot are exclusive of any applicable sales taxes, and you are responsible for paying any applicable sales taxes in addition to such fees or other amounts.
Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.
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"Except as expressly provided in this Agreement, all payment obligations are non-cancelable, and Fees paid are non-refundable.— Excerpt from LangChain's LangChain Terms of Service
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This means the Customer is locked into paying committed fees and cannot obtain a refund after payment, except in circumstances the Agreement itself explicitly carves out.
You cannot cancel what you owe and you cannot get money back for fees already paid, unless the Agreement itself explicitly provides for that.
ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.
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