Klaviyo · Klaviyo Acceptable Use Policy · View original document ↗

Prohibition on sending unsolicited spam messages

High severity High confidence Explicitdocumentlanguage Common · 285 of 352 platforms
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This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause extends the spam prohibition beyond mass messaging to individual unsolicited messages, closing the loophole of sending unsolicited content one message at a time.

Consumer impact (what this means for users)

Recipients are protected from both bulk and individual unsolicited messages sent through Klaviyo's platform.

How other platforms handle this

Glassdoor Medium

Send messages in violation of the USA CAN-SPAM Act or any other applicable anti-spam law.

NVIDIA NIM Medium

Customer may not indicate that a product or service developed with the Software is sponsored or endorsed by NVIDIA unless expressly authorized in writing by NVIDIA.

Stability AI Medium

You may not...engage in any other conduct that restricts any person from using our Services, or that we reasonably believe exposes us...to any liability, damages, or harm, including reputational harm.

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▸ View Original Clause Language DOCUMENT RECORD
"
You may not use our Services to send unsolicited messaging or spam, whether in bulk or not.

— Excerpt from Klaviyo's Klaviyo Acceptable Use Policy

Provision details

Document information
Document
Klaviyo Acceptable Use Policy
Entity
Klaviyo
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-067629
Document ID
CA-D-00891
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
578ec9f348d6af8e5199109ce599f9a686c906b817ec81fd919e4b291d478c70
Analysis generated
May 20, 2026 13:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Klaviyo
Document: Klaviyo Acceptable Use Policy
Record ID: CA-P-067629
Captured: 2026-05-20 13:52:43 UTC
SHA-256: 578ec9f348d6af8e…
URL: https://conductatlas.com/platform/klaviyo/klaviyo-acceptable-use-policy/provision/CA-P-067629/prohibition-on-sending-unsolicited-spam-messages/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Klaviyo's Prohibition on sending unsolicited spam messages clause do?

This clause extends the spam prohibition beyond mass messaging to individual unsolicited messages, closing the loophole of sending unsolicited content one message at a time.

How does this clause affect you?

Recipients are protected from both bulk and individual unsolicited messages sent through Klaviyo's platform.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with Klaviyo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.