The agreement limits Amazon's liability to exclude indirect, incidental, special, consequential, or punitive damages arising from use of or inability to access the Kindle service or content, to the extent permitted by applicable law. This limitation applies to loss of data, profits, and other intangible losses.
This analysis describes what Kindle's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision limits the categories of damages recoverable by users against Amazon, excluding consequential and punitive damages for service disruption or content access failures. The clause includes a statutory carve-out acknowledging that applicable law may limit the scope of this disclaimer in certain jurisdictions.
Interpretive note: Enforceability of the liability limitation varies by jurisdiction; EU consumer protection law and certain U.S. state statutes may provide remedies beyond those described in the clause.
The updated terms no longer include any language governing Kindle Vella, a service that previously allowed customers to purchase and redeem digital Tokens for eligible content through the Kindle Store. This removal eliminates contractual protections that previously governed Token ownership (non-expiration, non-transferability), refund policies, and geographic restrictions. Users who hold existing Token balances or have purchased Vella content should contact Amazon customer service to understand how their existing purchases and balances are affected, as the terms no longer explicitly address this service.
View change record →Removed in favor of incorporation by reference to Amazon.com Conditions of Use, consolidating liability limitations into external master terms document.
View full change record →This explicit liability cap shields Amazon from claims for all categories of damages including data loss and consequential damages, substantially limiting user remedies.
View full change record →Under this clause, the agreement limits Amazon's financial liability to users for service disruptions, content inaccessibility, or data loss to direct damages only, excluding consequential and punitive damages. The terms acknowledge this limitation applies only to the extent permitted by applicable law, meaning consumer protections in certain jurisdictions may provide remedies beyond those described.
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If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.
A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"TO THE EXTENT PERMITTED BY LAW, AMAZON AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE OR ANY KINDLE CONTENT.Excerpt from Kindle's Store Terms of Use
(1) REGULATORY LANDSCAPE: Limitation of liability clauses of this type are subject to consumer protection scrutiny in the EU, where the Unfair Contract Terms Directive limits the enforceability of provisions that create significant imbalances between …
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This provision limits the categories of damages recoverable by users against Amazon, excluding consequential and punitive damages for service disruption or content access failures. The clause includes a statutory carve-out acknowledging that applicable law may limit the scope of this disclaimer in certain jurisdictions.
Under this clause, the agreement limits Amazon's financial liability to users for service disruptions, content inaccessibility, or data loss to direct damages only, excluding consequential and punitive damages. The terms acknowledge this limitation applies only to the extent permitted by applicable law, meaning consumer protections in certain jurisdictions may provide remedies beyond those described.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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