Provision record
Instacart · Instacart Terms of Service · View original document ↗

Service Fee and Pricing Disclosure

Low severity High confidence Explicit document language Common · 231 of 352 platforms
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Document Record

What it is

Instacart charges delivery fees, service fees, and other fees that are shown at checkout before you confirm your order, and these fees may change over time.

This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The fee structure includes variable fees disclosed at checkout, but the terms reserve the right to change fees, meaning the fee shown at any given checkout may differ from future orders.

Recent Activity

This document changed recently

Medium May 9, 2026

Instacart rewrote its entire Terms of Service, adding 367 new sentences including sections on AI-powered services, updated arbitration procedures, and revised data handling practices. The restructuring makes it harder to compare what changed because the entire document was reorganized.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.

Consumer impact (what this means for users)

Users will see the full fee breakdown including delivery fees, service fees, and taxes before confirming each order. However, the terms state fees are subject to change, so fees may vary between orders.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Navigate to Instacart Help at instacart.com/help, select your order, and use the help options to report an incorrect or unexpected fee charge for review.

How other platforms handle this

Tinder Medium

Tinder operates a global business, and our pricing varies based on a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size, past purchases, account activity and more.

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

Minecraft Medium

Realms is a subscription service and the cost is as detailed on the applicable purchase pages and / or platform at the time of purchase

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Instacart charges fees for use of certain Services, including delivery fees, service fees, and other fees as disclosed at checkout. Fees are subject to change. Your final order total, including all applicable fees and taxes, will be displayed before you confirm your order.

Excerpt from Instacart's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Instacart Terms of Service
Entity
Instacart
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-011086
Document ID
CA-D-00135
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d08566866b6a1f744a3e2d1b4fc55f342a5a515684d435b1b477e68768b86a06
Analysis generated
May 10, 2026 00:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Instacart
Document: Instacart Terms of Service
Record ID: CA-P-011086
Captured: 2026-05-10 00:03:25 UTC
SHA-256: d08566866b6a1f74…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service/provision/CA-P-011086/service-fee-and-pricing-disclosure/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Instacart's Service Fee and Pricing Disclosure clause do?

The fee structure includes variable fees disclosed at checkout, but the terms reserve the right to change fees, meaning the fee shown at any given checkout may differ from future orders.

How does this clause affect you?

Users will see the full fee breakdown including delivery fees, service fees, and taxes before confirming each order. However, the terms state fees are subject to change, so fees may vary between orders.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.