This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Instacart rewrote its entire Terms of Service, adding 367 new sentences including sections on AI-powered services, updated arbitration procedures, and revised data handling practices. The restructuring makes it harder to compare what changed because the entire document was reorganized.
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if the arbitrator finds that either the substance of your claim or the relief sought in your Request was frivolous or was brought for an improper purpose...Chegg shall have the right to seek recovery of any AAA filing fees, case management fees and arbitrator compensation it has paid.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
any Dispute that you have with Company...must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred.
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"if the arbitrator finds that the other party's claim, cross-claim, or defense was groundless, brought in bad faith or for harassment, or otherwise frivolous...the arbitrator shall award appropriate attorneys' fees and costs.— Excerpt from Instacart's Instacart Terms of Service
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The clause states: “if the arbitrator finds that the other party's claim, cross-claim, or defense was groundless, brought in bad faith or for harassment, or otherwise frivolous...the arbitrator shall award appropriate attorneys' fees and costs.”
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