“FOR U.S. RESIDENTS, EXCEPT IN NARROW CIRCUMSTANCES, ALL DISPUTES BETWEEN YOU AND INSTACART NOT RESOLVED INFORMALLY ARE SUBJECT TO THE ARBITRATION AGREEMENT OF SECTION 7, WHICH REQUIRES BINDING, FINAL ARBITRATION...”
This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause removes access to court proceedings for the vast majority of disputes U.S. residents may have with Instacart, making binding arbitration the required dispute resolution mechanism.
Interpretive note: The 'narrow circumstances' exception is referenced but not defined in the quoted excerpt. The substance of those exceptions cannot be stated from the quoted language alone.
U.S. resident readers are required to resolve disputes with Instacart through binding, final arbitration rather than in court, except in narrow circumstances.
How other platforms handle this
This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court...
you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated
"FOR U.S. RESIDENTS, EXCEPT IN NARROW CIRCUMSTANCES, ALL DISPUTES BETWEEN YOU AND INSTACART NOT RESOLVED INFORMALLY ARE SUBJECT TO THE ARBITRATION AGREEMENT OF SECTION 7, WHICH REQUIRES BINDING, FINAL ARBITRATION...Excerpt from Instacart's Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The clause removes access to court proceedings for the vast majority of disputes U.S. residents may have with Instacart, making binding arbitration the required dispute resolution mechanism.
U.S. resident readers are required to resolve disputes with Instacart through binding, final arbitration rather than in court, except in narrow circumstances.
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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