Impact Terms and Conditions

This document governs use of the impact.com platform, a partnership management SaaS system, and establishes the contractual basis under which brands, publishers, agencies, and other participants access its services. The agreement states that users grant impact.com a non-exclusive, worldwide, royalty-free license to use submitted content, and the terms authorize impact.com to suspend or terminate accounts for violations of acceptable use provisions, including fraudulent activity, abuse of the tracking infrastructure, or breach of publisher conduct standards. Notable provisions include a broad indemnification clause requiring users to defend and hold harmless impact.com against third-party claims arising from user conduct, a limitation of liability capping impact.com's exposure at amounts paid in the preceding twelve months, and a mandatory arbitration clause with class action waiver governing dispute resolution for individual users. The agreement engages frameworks including the FTC's endorsement and disclosure guidelines relevant to publisher and influencer activity, GDPR and CCPA insofar as the platform processes personal data on behalf of advertisers and publishers, and CAN-SPAM and TCPA where platform-facilitated communications are involved; applicability of each framework depends on user geography, role, and data processing context. Compliance teams should note that the arbitration and class action waiver provisions may be subject to enforceability challenges in certain jurisdictions, and that the platform's role as both a data processor and service provider creates layered obligations under applicable data protection law.