Ideogram · Ideogram Terms of Service

Limitation of Liability

High severity
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What it is

If Ideogram causes you harm — including through data loss, service failures, or misuse of your content — you can only recover a maximum of $100 or what you paid in the last 12 months, whichever is more. You cannot claim for lost profits or other indirect losses.

Consumer impact (what this means for users)

If Ideogram misuses your content, causes data loss, or fails to deliver paid services, your financial remedy is capped at $100 or your last 12 months of payments — regardless of actual damages suffered, which could be far greater for business users relying on the platform commercially.

Cross-platform context

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Why it matters (compliance & risk perspective)

This cap means that even if Ideogram's failure causes significant business or financial harm — such as loss of a major commercial project or improper use of your proprietary content — your maximum recovery is severely limited, potentially to as little as $100.

View original clause language
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDEOGRAM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES. IN NO EVENT SHALL IDEOGRAM'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO IDEOGRAM IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Limitation of liability clauses are regulated under contract law in all relevant jurisdictions. In the EU, Directive 93/13/EEC renders clauses that inappropriately limit consumer remedies potentially void as unfair terms. The EU Digital Services Act imposes liability for platforms that fail to act on illegal content. GDPR Art. 82 provides a non-waivable right to compensation for data protection violations — a $100 liability cap cannot contractually override statutory GDPR damages rights. In the UK, the Consumer Rights Act 2015 prohibits exclusion of liability for death, personal injury, or breach of statutory consumer rights. Under the FTC Act, liability limitations that prevent consumers from recovering for demonstrable harm may constitute unfair practices.

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Applicable agencies

  • FTC
    An extremely low liability cap that prevents consumers from recovering demonstrable harm may constitute an unfair practice under FTC Act Section 5.
    File a complaint →
  • State AG
    State AGs may challenge unconscionable liability caps under state consumer protection statutes, particularly where the cap leaves consumers with no practical remedy for significant harms.
    File a complaint →

Provision details

Document information
Document
Ideogram Terms of Service
Entity
Ideogram
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004072
Document ID
CA-D-00491
Evidence Provenance
Source URL
Wayback Machine
SHA-256
6768e6058917eb05669a012f7caed6ee183facd7f41ef673802c648041db323d
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Ideogram | Document: Ideogram Terms of Service | Record: CA-P-004072
Captured: 2026-04-30 05:48:34 UTC | SHA-256: 6768e6058917eb05…
URL: https://conductatlas.com/platform/ideogram/ideogram-terms-of-service/limitation-of-liability/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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