If Ideogram causes you harm — including through data loss, service failures, or misuse of your content — you can only recover a maximum of $100 or what you paid in the last 12 months, whichever is more. You cannot claim for lost profits or other indirect losses.
If Ideogram misuses your content, causes data loss, or fails to deliver paid services, your financial remedy is capped at $100 or your last 12 months of payments — regardless of actual damages suffered, which could be far greater for business users relying on the platform commercially.
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Compare across platforms →This cap means that even if Ideogram's failure causes significant business or financial harm — such as loss of a major commercial project or improper use of your proprietary content — your maximum recovery is severely limited, potentially to as little as $100.
REGULATORY FRAMEWORK: Limitation of liability clauses are regulated under contract law in all relevant jurisdictions. In the EU, Directive 93/13/EEC renders clauses that inappropriately limit consumer remedies potentially void as unfair terms. The EU Digital Services Act imposes liability for platforms that fail to act on illegal content. GDPR Art. 82 provides a non-waivable right to compensation for data protection violations — a $100 liability cap cannot contractually override statutory GDPR damages rights. In the UK, the Consumer Rights Act 2015 prohibits exclusion of liability for death, personal injury, or breach of statutory consumer rights. Under the FTC Act, liability limitations that prevent consumers from recovering for demonstrable harm may constitute unfair practices.
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