HubSpot · HubSpot Sub-Processors · View original document ↗

OpenAI AI service provider for HubSpot AI

High severity Medium confidence Explicitdocumentlanguage Common · 215 of 352 platforms
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Recent governance activity HubSpot recorded 6 documented changes in the last 30 days.
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

OpenAI's role as a sub-processor means data processed through HubSpot AI features may be sent to OpenAI and handled across multiple jurisdictions, including the United States, European Economic Area, and Switzerland.

Interpretive note: The excerpt lists 'United States' multiple times without clarifying whether each entry denotes the entity's location, data processing location, or data transfer destination. The canonical claim captures the confirmed geographic scope without speculating on the function of each 'United States' entry.

Consumer impact (what this means for users)

If you use HubSpot AI features, OpenAI may process your data in the United States, European Economic Area, or Switzerland.

How other platforms handle this

Google Cloud Medium

To achieve these processing purposes, we use algorithms to recognize patterns in Service Data, manual review of Service Data (such as when you interact directly with our billing or support teams)...

Hims & Hers Medium

In certain cases, the provision and delivery of the Service may be supported by artificial intelligence technologies such as generative AI or machine learning as further detailed in the Hims & Hers Terms and Conditions.

Segment Medium

Personal data contained in customer defined workflows Vendor for AI functionality in product USA

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▸ View Original Clause Language DOCUMENT RECORD
"
OpenAI, L.L.C. AI Service Provider HubSpot AI United States European Economic Area and Switzerland United States United States

— Excerpt from HubSpot's HubSpot Sub-Processors

Applicable regulations

EU AI Act
European Union
Colorado AI Act
US-CO
GDPR
European Union
Texas AI Act
Texas, USA

Provision details

Document information
Document
HubSpot Sub-Processors
Entity
HubSpot
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-067033
Document ID
CA-D-00932
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
be1ee395d61eaf157e884c8abd16fb6f7764b8b8dffdb3704efbafbd67a0364d
Analysis generated
July 6, 2026 23:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Sub-Processors
Record ID: CA-P-067033
Captured: 2026-07-06 23:16:08 UTC
SHA-256: be1ee395d61eaf15…
URL: https://conductatlas.com/platform/hubspot/hubspot-sub-processors/provision/CA-P-067033/openai-ai-service-provider-for-hubspot-ai/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does HubSpot's OpenAI AI service provider for HubSpot AI clause do?

OpenAI's role as a sub-processor means data processed through HubSpot AI features may be sent to OpenAI and handled across multiple jurisdictions, including the United States, European Economic Area, and Switzerland.

How does this clause affect you?

If you use HubSpot AI features, OpenAI may process your data in the United States, European Economic Area, or Switzerland.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 215 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.