This provision identifies Meta Platforms, Inc. as a feature-specific Sub-Processor engaged to support the connection of WhatsApp Business accounts to the HubSpot conversations inbox, with all data centers listed as US-based.
This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses that Customer Data associated with WhatsApp Business communications routed through HubSpot's conversations inbox may be accessible to Meta Platforms, Inc. as a Sub-Processor, with no EU or regional data center alternative listed. This is operationally significant for customers who process communications from EU or other non-US users through the WhatsApp Business integration.
Interpretive note: The specific scope of Customer Data accessible to Meta Platforms as a Sub-Processor versus data Meta independently processes as a platform provider is not defined in this document.
Under this provision, Customer Data processed through the WhatsApp Business integration in HubSpot's conversations inbox is handled by Meta Platforms, Inc. using US-based infrastructure. EU and other non-US customers using this integration should evaluate applicable cross-border transfer mechanisms for personal data shared with Meta's US infrastructure.
Cross-platform context
See how other platforms handle Meta Platforms Sub-Processor for WhatsApp Business Integration and similar clauses.
Compare across platforms →"Meta Platforms, Inc. Conversation Functionality Support the connection of your WhatsApp Business account to the conversations inbox United States United States United States United StatesExcerpt from HubSpot's Sub-Processors
(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 28 for EU customers, as Meta Platforms, Inc.
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This provision discloses that Customer Data associated with WhatsApp Business communications routed through HubSpot's conversations inbox may be accessible to Meta Platforms, Inc. as a Sub-Processor, with no EU or regional data center alternative listed. This is operationally significant for customers who process communications from EU or other non-US users through the WhatsApp Business integration.
Under this provision, Customer Data processed through the WhatsApp Business integration in HubSpot's conversations inbox is handled by Meta Platforms, Inc. using US-based infrastructure. EU and other non-US customers using this integration should evaluate applicable cross-border transfer mechanisms for personal data shared with Meta's US infrastructure.
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