This provision identifies four Sub-Processors engaged specifically for HubSpot AI functionality: Amazon Web Services (hosting EEA-region AI processing), Google LLC (EEA-region AI processing), OpenAI (EEA and Switzerland AI processing), and Hyperdoc (meeting recordings and transcripts, with EU data center in Germany). All four are listed as feature-specific Sub-Processors applicable to the HubSpot AI service.
This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses that Customer Data processed through HubSpot AI features, including meeting recordings and transcripts, may be accessed by OpenAI, Google LLC, Amazon Web Services, and Hyperdoc. The applicable service listed for all four is HubSpot AI, indicating that Customer Data input into or generated by AI-powered features may be processed by these external AI infrastructure providers across US and EEA data centers.
Interpretive note: The scope of Customer Data processed by AI Sub-Processors and the specific terms under which those Sub-Processors handle data (including model training exclusions or data retention limits) are not disclosed in this document and would require review of HubSpot's DPA and each Sub-Processor's data processing addendum.
Under this provision, Customer Data used in HubSpot AI features may be processed by OpenAI, Google LLC, Amazon Web Services, and Hyperdoc, including meeting recordings and transcripts handled by Hyperdoc with an EU data center in Germany. Customers who do not wish to have Customer Data processed by these AI Sub-Processors may choose not to use HubSpot AI features.
Cross-platform context
See how other platforms handle AI Service Provider Sub-Processors (OpenAI, Google LLC, Amazon Web Services, Hyperdoc) and similar clauses.
Compare across platforms →"Amazon Web Services, Inc. AI Service Provider HubSpot AI United States European Economic Area regions United States United States ... Google LLC AI Service Provider HubSpot AI United States European Economic Area regions United States United States ... OpenAI, L.L.C. AI Service Provider HubSpot AI United States European Economic Area and Switzerland United States United States ... Hyperdoc, Inc. Meeting recordings and transcripts HubSpot AI United States Germany United States United StatesExcerpt from HubSpot's Sub-Processors
(1) REGULATORY LANDSCAPE: AI sub-processor disclosures engage GDPR Article 28 (sub-processor obligations), and may also engage obligations under the EU AI Act depending on how HubSpot's AI features are classified under that framework.
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This provision discloses that Customer Data processed through HubSpot AI features, including meeting recordings and transcripts, may be accessed by OpenAI, Google LLC, Amazon Web Services, and Hyperdoc. The applicable service listed for all four is HubSpot AI, indicating that Customer Data input into or generated by AI-powered features may be processed by these external AI infrastructure providers across US …
Under this provision, Customer Data used in HubSpot AI features may be processed by OpenAI, Google LLC, Amazon Web Services, and Hyperdoc, including meeting recordings and transcripts handled by Hyperdoc with an EU data center in Germany. Customers who do not wish to have Customer Data processed by these AI Sub-Processors may choose not to use HubSpot AI features.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.