Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

Hims May Remedy User Issues Case By Case In Sole Discretion

Common · 250 of 343 platforms
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This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Patreon

In order to prevent an unauthorized takeover of your account or unauthorized access to your personal data, we may decline deletion of, access to, or recovery of your account via an authorized agent at our sole discretion.

Google

Google is not obligated to provide support for Beta Features and Google may, at its sole discretion, cease providing Beta Features as part of any Services.

Cloudflare

termination of the Free Service by Cloudflare in our sole discretion

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to remedy User issues and concerns on a case-by-case basis. We reserve the right, in our sole discretion, to resolve customer issues and concerns based on the facts and circumstances of each User.

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Date stated by the document
Oct. 20, 2026
As printed in Hims & Hers’s text (version CA-V-007737), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 6, 2026
Text quoted from version
CA-V-006879, captured Sept. 11, 2026
Record ID
CA-P-066128
Document ID
CA-D-000906
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006879)
867757906e26d73dc6756fc68d0feb08139c9d1bfc035d35bcf27dcf596f9bc7
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006879, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007737, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-066128
Version: CA-V-006879
Captured: 2026-09-11 01:30:57 UTC
SHA-256: 867757906e26d73d…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-066128/hims-may-remedy-user-issues-case-by-case-in-sole-discretion/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Hims & Hers's Hims May Remedy User Issues Case By Case In Sole Discretion clause do?

The clause states: “We reserve the right to remedy User issues and concerns on a case-by-case basis. We reserve the right, in our sole discretion, to resolve customer issues and concerns based on the facts and circumstances of each User.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.