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The agreement requires that any legal claim arising from use of Hims & Hers services be filed within one year of the claim accruing, after which the claim is stated to be permanently barred.
This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision contractually shortens the period within which users may bring claims against Hims & Hers to one year, which is shorter than the default statute of limitations for many contract and consumer protection claims under applicable state law.
Interpretive note: Enforceability of this one-year contractual limitations period varies by jurisdiction; applicable state law may render this provision unenforceable for certain categories of consumer or health-related claims.
Under this clause, users must initiate any claim arising from their use of Hims & Hers services within one year of when the claim arises; claims not commenced within this period are stated to be permanently barred under the agreement's terms.
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"YOU AND HIMS & HERS AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.Excerpt from Hims & Hers's Terms and Conditions
(1) REGULATORY LANDSCAPE: Contractual limitations periods are evaluated under applicable state law; several states, including California, restrict or prohibit the contractual shortening of statutes of limitations for consumer claims, and courts in those jurisdictions may decline to enforce this provision. The FTC Act and state consumer protection statutes may separately establish non-waivable claim periods. (2) GOVERNANCE EXPOSURE: Medium. The enforceability of a one-year contractual limitations period in a telehealth and prescription services context is jurisdiction-dependent; for claims involving personal injury or health harm, additional statutory protections may override this contractual provision. (3) JURISDICTION FLAGS: California prohibits contractual reduction of the statute of limitations for certain consumer claims; other states with strong consumer protection frameworks may similarly limit this provision's enforceability. Healthcare-related claims may be subject to non-waivable statutory limitations periods that supersede this contractual term. (4) CONTRACT AND VENDOR IMPLICATIONS: This provision does not directly affect vendor or B2B relationships but is relevant to risk assessment for the volume and timing of consumer claims; legal teams should model exposure under both the contractual one-year period and applicable statutory periods in key jurisdictions. (5) COMPLIANCE CONSIDERATIONS: Jurisdiction-specific enforceability assessments are warranted; the provision should be evaluated against applicable state consumer protection statutes and health-related claim periods to determine where it may be overridden by non-waivable law.
This provision contractually shortens the period within which users may bring claims against Hims & Hers to one year, which is shorter than the default statute of limitations for many contract and consumer protection claims under applicable state law.
Under this clause, users must initiate any claim arising from their use of Hims & Hers services within one year of when the claim arises; claims not commenced within this period are stated to be permanently barred under the agreement's terms.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.