The agreement grants Hims & Hers a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, distribute, and sublicense any content users post or submit through the platform, in any media.
This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that user-submitted content, which on a telehealth platform may include health-adjacent communications, reviews, or images, is subject to a broad perpetual license authorizing commercial and derivative use by Hims & Hers and its sublicensees.
Interpretive note: The interaction between this content license and HIPAA protections for health information submitted during telehealth consultations is not fully delineated in the document; classification of specific content types would require fact-specific analysis.
The updated terms now authorize Hims & Hers to bill for Weight Loss Membership at 'monthly or multi-month intervals' rather than on a fixed monthly basis, expanding the company's discretion over billing frequency. Additionally, the agreement establishes that refunds for partially used membership or medication plan periods 'may be provided in our sole and absolute discretion' instead of guaranteeing refunds under specific conditions. The first-month membership fee is explicitly non-refundable, and medication refunds remain available only if cancelled within 48 hours of initial order or two days before renewal. The practical effect is that subscribers cannot predict billing intervals with certainty, and refund eligibility now depends on company discretion rather than contractual terms alone.
View change record →Removal of this provision eliminates explicit disclosure of Hims & Hers' broad rights to user-generated content, potentially reducing transparency about content usage.
View full change record →Under this clause, any content a user submits through the Hims & Hers platform is licensed to the company on a perpetual and irrevocable basis, including rights to sublicense, modify, and distribute that content worldwide; this license does not expire if the user closes their account.
Cross-platform context
See how other platforms handle User-Generated Content License and similar clauses.
Compare across platforms →"By posting or submitting any content on or through the Services, you grant Hims & Hers a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.Excerpt from Hims & Hers's Terms and Conditions
(1) REGULATORY LANDSCAPE: The scope of this license intersects with HIPAA where submitted content constitutes or is derived from protected health information; the FTC Act governs material misrepresentations about how user content may be used.
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This provision establishes that user-submitted content, which on a telehealth platform may include health-adjacent communications, reviews, or images, is subject to a broad perpetual license authorizing commercial and derivative use by Hims & Hers and its sublicensees.
Under this clause, any content a user submits through the Hims & Hers platform is licensed to the company on a perpetual and irrevocable basis, including rights to sublicense, modify, and distribute that content worldwide; this license does not expire if the user closes their account.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.