This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now authorize Hims & Hers to bill for Weight Loss Membership at 'monthly or multi-month intervals' rather than on a fixed monthly basis, expanding the company's discretion over billing frequency. Additionally, the agreement establishes that refunds for partially used membership or medication plan periods 'may be provided in our sole and absolute discretion' instead of guaranteeing refunds under specific conditions. The first-month membership fee is explicitly non-refundable, and medication refunds remain available only if cancelled within 48 hours of initial order or two days before renewal. The practical effect is that subscribers cannot predict billing intervals with certainty, and refund eligibility now depends on company discretion rather than contractual terms alone.
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We hereby grant you a limited, revocable, non-transferable, non-sublicensable license under the rights licensable by us to use the services and use Content from our services solely for your personal use...
The rights we assign to you only apply to your specific Outputs, not to other users' or third parties' Outputs.
Wise grants you a revocable, non-exclusive, non-sublicensable, non-transferable, royalty-free limited license to access and/or make personal use of the Wise Materials and Services.
"If a Submission you make contains Protected Information, Hims & Hers' rights under this section with respect to the use or disclosure of such Protected Information will be limited as and to the extent required under applicable law.Excerpt from Hims & Hers's Terms and Conditions
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The clause states: “If a Submission you make contains Protected Information, Hims & Hers' rights under this section with respect to the use or disclosure of such Protected Information will be limited as and to the extent required under applicable law.”
ConductAtlas has identified this type of provision across 256 platforms. See the full comparison.
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